Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,503 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to set up & access multiple offers & compare. Less expensive than going direct or accepting renewal offers.”

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Posted 2 months ago

“Very easy to follow”

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Posted 2 months ago

“Very easy to use site. Found me the best, cheapest quote. Would def recommend using”

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Posted 2 months ago

“Not give £20 rewards JUST scammed people said wrong details or whatever Just to not give the rewards”

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Posted 2 months ago

Hello Veselka, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. I see our team have already messaged to advise your rewards would be issued within 14 working days. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Dan, Confused.com Representative

Posted 2 months ago

“Easy to use, and saved me £450 on my annual house insurance!”

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Posted 2 months ago

“Saved me an absolute fortune. My current broker wanted £750, I went with another, with better cover for £230. Thank you, fantastic App.”

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Posted 2 months ago

“Retained all my info so I just had to up date it. Really easy and Confused .com gave me quotes accordingly. Excellent.”

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Posted 2 months ago

“Good prices easy to use and very competitive. Love this site.”

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Posted 2 months ago

“As always, the best price offered”

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Posted 2 months ago

“Insurance was OK but when it came to pay through AVIVA there was no way available for me to Pay I gave up in the end and went elsewhere”

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Posted 2 months ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Dan, Confused.com Representative

Posted 2 months ago

“easy to read the different offers”

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Posted 2 months ago

“Simple to follow”

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Posted 2 months ago

“Good saving using confused .com”

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Posted 2 months ago

“Very helpful in what it does.”

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Posted 2 months ago

“all ok no problems”

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Posted 2 months ago

“Źźzzzzzzzz”

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Posted 2 months ago

“easy to use, good quotes.”

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Posted 2 months ago

“Easy to navigate with a wide range of options.”

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Posted 2 months ago

“Billiant company”

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Posted 2 months ago

“got a good renewal price”

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Posted 2 months ago

Confused.com - Home Insurance is rated 4.6 based on 68,503 reviews