Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“cheapest of all the sites”

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Posted 11 months ago

“Very good”

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Posted 11 months ago

“good selection of quotes”

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Posted 11 months ago

“Excellent search tool”

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Posted 11 months ago

“A wide choice of quotes from reputable insurance companies made my decision easy. The link to Tesco insurance worked very well.”

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Posted 11 months ago

“Website is much better than others, find another site that lets you put a car engine remap in at such detail”

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Posted 11 months ago

“Gives more reasonable quotations on the right time”

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Posted 11 months ago

“The quotes looked good until you added all the other things on and then they were no cheaper”

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Posted 11 months ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative

Posted 10 months ago

“Relatively easy to navigate the site.”

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Posted 11 months ago

“Easy to use and effective”

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Posted 11 months ago

“Got nothing to say”

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Posted 11 months ago

“Worth checking comparison premium costs for like for like insurance products.”

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Posted 11 months ago

“Relatively easy and straight forward process.”

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Posted 11 months ago

“Easy to use and great prices”

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Posted 11 months ago

“Quotes received from top 2 providers turned out to be completely wrong. After exhaustive investigation, I ended up going with the 3rd supplier - but only after wasting a couple hours trying to figure out why my quotes from confused.com were not aligning with what the vendor screens were telling me. When passing to the vendor screens, the amounts changed considerably even though no new info was being input. The 3rd vendor however kept their prices the same (Admiral). I think you guys will need to have a word with Aviva and Quote Me Happy for their misleading quotes. On confused.com I select 'Accidental building and contents' but then when I get to Aviva or Quote Me Happy, this isnt added to the price, even though the total is the same (unadded), so when you add the accidental damage insurances the price changes SIGNIFICANTLY and is not what was input into confused.com. This is very misleading and frankly time wasting. CONFUSED DOT COM!”

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Posted 11 months ago

Hello Brandon, Thank you for leaving your review. I’m very sorry to hear your quote details were showing incorrectly on the insurance provider’s site. Please be assured this is not the experience we want for our customers. We would like to investigate this for you as a matter of priority, however we’re unable to do this on the review site. Therefore can you please email communications@confused.com. I’m very sorry for any inconvenience this has caused you, Brandon. Ka, Confused.com Representative

Posted 10 months ago

“Best prices”

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Posted 11 months ago

“Good service and great for reminding you your policy is due . Thank you”

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Posted 11 months ago

“Took out insurance with One call, received no policy number, got a much cheaper quote with another company tried to get money back after 5 days they want to take £49.00 cancellation fee. Girl who answered the phone put her the phone down on me.”

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Posted 11 months ago

Hello, Thank you for leaving your review. I am sorry to hear you have experienced this issue. Insurers are able to charge a cancelation fee at any stage inline with their underwriting policy. As we are a comparison service, we do not take your bank details or process any payments. This would be done directly with your insurer. If you contact your insurance company directly they will be able to help. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 10 months ago

“Brought many home insurance quotes onto one page which was useful and time saving.”

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Posted 11 months ago

“easy to use site”

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Posted 11 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews