“I contacted one of the companies that came up on your search and after speaking to them for a long time and going over the information that I had put into your search engine they doubled the price shown on your web site despite no real changes.”
Hello Peter,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email.
I’m very sorry for any inconvenience this has caused you, Peter. We hope to resolve this for you soon.
Dan, Confused.com Representative
