Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Everything went quite smoothly, I have used confused. Com before because it is easy to do and straightforward.”

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Posted 10 months ago

“Easy to purchase and compare policy”

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Posted 10 months ago

“It was easy to do and at a good price”

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Posted 10 months ago

“The cheapest on the market plus £20 Confused voucher and free monthly coffees for a year. (Worth about £25). [So £111 minus - £20 - £25 = £66] paid to Confused .com. Whilst my renewal price with previous insurance company was £184 It's a no brainer.”

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Posted 10 months ago

“Clear, straightforward and easy to use.”

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Posted 10 months ago

“It is easy and excellent experience with the dealing.”

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Posted 10 months ago

“Easy to use and saved money!”

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Posted 10 months ago

“Easy to use with clear competitive quotes. Placed my business with Aviva and saved £600 on the annual premium quoted by my current insurers Saga!.”

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Posted 10 months ago

“Good value and ease of application.”

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Posted 10 months ago

“Good choice of companies, but you have to be very careful when checking like for like when you go to the insurance providers website, as the prices quoted did not include all the particulars on present policy. Once these were added there was hardly any difference to what was quoted on confused.com”

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Posted 10 months ago

“Very easy to use and saved me £100 on my house insurance!”

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Posted 11 months ago

“The link to the insurer I wanted to use did not pass on my details . I contacted you and was assured that you would get the Company , Admiral , to contact me . Nothing happened . I contacted you again and was assured that you would contact Admiral again , still waiting . I have used another comparison site successfully .”

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Posted 11 months ago

Hello Peter, Thank you for leaving your review. I am sorry to hear you have experienced this issue. I have reviewed your case and I can see my colleague has passed on your details and information to Admiral directly. I can see Admiral has acknowledged the email and asked their sales team to reach out to you. If you need further assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com and provide alternative contact number. Ka, Confused.com Representative

Posted 10 months ago

“Confused.Com helped me get the same quality home insurance for half the premium I was paying my previous insurers.”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“It certainly saves me a lot of time trolling around. Checking comparisons with other companies made easy. Having someone on the phone in this instance with the AA insurance is such a massive thing to me and I dare say many other people. The Agent I spoke was very patient and helpful (Rabena, hope I have not spelt your name incorrectly). Very Good Indeed.”

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Posted 11 months ago

“Great help”

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Posted 11 months ago

“Confused is exactly that and also we found a company but you can't even call them to make sure all the extras are added on”

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Posted 11 months ago

Hello Hilary, I’m sorry you’re feeling confused and that you can’t reach the insurer to confirm extras. Extras and pricing are set by the individual insurer, not by Confused.com. If you’d like, share the policy details or the extras you’re trying to add and we can help check whether they’re included on your quote or point you to the right contact. Warm regards, Jess, Confused.com Representative

Posted 10 months ago

“Really good price good 👍🏼,but really hard to get in touch with you by TELEPHONE”

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Posted 11 months ago

“Quick and easy to enter details and very competitive quotes received.”

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Posted 11 months ago

“easy to use and best prices found”

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Posted 11 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews