Login
Start Free Trial Are you a business? Click Here

Confused.com - Home Insurance Reviews

4.6 Rating 70,175 Reviews
92 %
of reviewers recommend Confused.com - Home Insurance
4.6
Based on 70,175 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Home Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
“Easy to use and navigate and useful comparisons”
Helpful Report
Posted 11 months ago
“Easy site to use and competitive”
Helpful Report
Posted 11 months ago
“Through my poor skills I ended up paying twice for my home insurance policy, been trying to get my over payment back with no luck, want my over payment for policy FPH6000345637FC, post code DH4 6AF, £133:11, my other concern when looking for quotes was the £12:50 call charge, will need to think twice next year,,,”
Helpful Report
Posted 11 months ago
Hello Graeme, Thank you for leaving your review. I am sorry to hear you have experienced this issue. As we are a comparison service, we do not take your bank details or process any payments. This would be done directly with your insurer. If you contact your insurance company directly they will be able to help. You will find their contact details on their website. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com with name of the insurer in question. Ka, Confused.com Representative
Posted 10 months ago
“Was very easy and quick to use.”
Helpful Report
Posted 11 months ago
“easy to use bonus the rewards are great”
Helpful Report
Posted 11 months ago
“I have been to other sits but always come back to this one”
Helpful Report
Posted 11 months ago
“Good comparison site”
Helpful Report
Posted 11 months ago
“Very pleased generally with the ease of using Confused.com.”
Helpful Report
Posted 11 months ago
“Quite refreshing, my home insurance was renewal quote was less than last years!!”
Helpful Report
Posted 11 months ago
“it was easy to find insurance”
Helpful Report
Posted 11 months ago
“Quite easy to input my data and rewards are welcome,”
Helpful Report
Posted 11 months ago
“Easy to navigate and much cheaper than my renewal quote”
Helpful Report
Posted 11 months ago
“So easy to go on the site, gives the best prices in order from low to high. Best site for insurance.”
Helpful Report
Posted 11 months ago
“Easy to use and good selection of offers to suit your purse.”
Helpful Report
Posted 11 months ago
“Good service offering various quotes at competitive prices with money off vouchers, plus free monthly coffees at Gregg’s.”
Helpful Report
Posted 11 months ago
“Very easy to use and great value”
Helpful Report
Posted 11 months ago
“Very good back up service and I like no hassle always good price and voucher”
Helpful Report
Posted 11 months ago
“Easy to use, plenty of choice.”
Helpful Report
Posted 11 months ago
“Your site does not show when an insurer does not cover a post code,and yet the post code cones up. The Isle of Man is part of the British Isles so why should we be penalised.”
Helpful Report
Posted 11 months ago
Hello Margaret, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. We like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email. I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon. Ka, Confused.com Representative
Posted 10 months ago
“I found the quotes received through confused.com very useful.”
Helpful Report
Posted 11 months ago
Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews