Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 61,491 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 61,491 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to go with the top insurance company but every time I clicked on their website it said £10 more than on confused, then I tried the second one with no luck, as it told me to log on then refused to accept my email address. I then tried third one down and RIAS was so easy. Very frustrating experience”

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Posted 5 years ago

“Doesn’t recognise my address and can’t get a sales operative on phone and email has not been responded to either”

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Posted 5 years ago

“I bought my house insurance from Swinton insurance by following the link from the list of quotes given to me on the Confused.com site. I purchased the insurance but this has not registered with the site as I keep getting emails telling me to take up one of the quotes and also I can’t claim my £20 reward!!!”

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Posted 5 years ago

“Tried several times got through to the end to be told had to phone them.”

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Posted 5 years ago

“I don’t do recommendations as I won’t know except in the unlikely event that I claim.”

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Posted 5 years ago

“Competition is better”

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Posted 5 years ago

“bought insurance then got better prices after buying ?”

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Posted 5 years ago

“no reward most websites give automatically”

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Posted 5 years ago

“Prices don't reflect the actual cost.”

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Posted 5 years ago

“A service that works OK, but your constant reminders by email became nothing but nagging, pushing a hard sale, once I've clicked through, purchased the insurance, YOU should know, and thank me rather than pester me...yes I will buy through you again next year, but please cut it with the nagging 😊”

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Posted 5 years ago

“It was very easy to use.”

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Posted 5 years ago

“Quite expensive compared to other comparison websites”

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Posted 5 years ago

“It is very good only having to put your details in once and then being able to compare prices and products. But what is really annoying is when the links don’t work.... the 2 I tried for 3 consecutive nights did not work. Extremely frustrating as I then had to go to the products website and input my details again!!”

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Posted 5 years ago

“Click through link between confused.com and insurance company site did not work. Called the insurance company directly to complete transaction.”

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Posted 5 years ago

“I never got the opportunity to speak to any of them”

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Posted 5 years ago

“Cheaper on other comparison site”

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Posted 5 years ago

“The site was simply over priced when compared with the current market trend”

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Posted 5 years ago

“Tried three times to purchase selected home insurance and each time it timed-out no matter how fast I went through the various stages and each time I had to go through the whole process again. In the end I had to phone the insurance company and purchase the policy direct over the phone. Very poor”

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Posted 5 years ago

“Link to the chosen provider failed repeatedly”

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Posted 5 years ago

“Looking for complete insurance without add ons”

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Posted 5 years ago

Confused.com - Home Insurance is rated 4.6 based on 61,491 reviews