Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“Insurances quotes expensive The quote I chose when I checked the house type had been changed making the insurance invalid”

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Posted 5 months ago

Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative

Posted 5 months ago

“Very easy to use and gave me exactly what I was looking for. Highly recommended.”

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Posted 5 months ago

“Always best value on confused.com”

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Posted 5 months ago

“Simple & quick to use”

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Posted 5 months ago

“Very competitive quotes, and good choice of companies for level of insurance required.”

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Posted 5 months ago

“Easy to understand options”

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Posted 5 months ago

“Easy to use and the best prices compared”

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Posted 5 months ago

“Disappointed that once I’d taken out insurance I found a cheaper quote with the same insurance company cheaper with another price comparison website. I’ve been told they will match the quote plus £20 but it’s been a week now since I sent Confused evidence and I’m still waiting for a response. So, unless they keep their word the £20 voucher you get for placing business with them will equate to £10 and from previous purchases the Greggs incentive hardly gets used so not much of an incentive to make Confused my go to comparison website.”

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Posted 5 months ago

Hi Kim, Thanks for leaving your review. I'm sorry to hear you experienced this issue and I can see my colleague looked into your query and explained the AI chat bot error and resolved your query. If you have any further queries, please email help@help.confused.com with details of your query and our team will be happy to help. Or you can visit our contact us page for other ways to contact us! https://www.confused.com/help/contact-us Ka, Confused.com Representative

Posted 5 months ago

“Very happy with the policy on the service”

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Posted 5 months ago

“Once I inputted my Insurance requirements, Confused.com maxed it very easy for me to choose the right Insurance Company”

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Posted 5 months ago

“Very easy to follow steps and great product offers provided”

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Posted 5 months ago

“Very good, as usual. My 'go to' price comparison platform.”

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Posted 5 months ago

“Very good, easy to follow.”

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Posted 5 months ago

“Clear and concise insurance choices with a handy comparison feature.”

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Posted 5 months ago

“Easy to find your way about the offers. I chose the 2nd option shown. It suited me perfectly. Because they had my details already, it was easy to purchase the insurance quickly. Confused.com had done all the sorting through 100s of companies, & I got a much better valuation.”

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Posted 5 months ago

“Excellent service. Takes the work out of finding suitable insurance and of course the voucher and free drinks are welcome”