“I found Confused.com to be a really good tool for comparing Home Insurance quotes. I was very happy with the results and ended up with better cover for a cheaper price!”
“I found it very confusing. Every time I needed to check something or stopped for a minute, I would lose everything and have to start all over again. Very frustrating and time consuming. Sorry but it’s how I experienced it.”
“Wasted over half-an-hour filling in an insurance application form accessed by a Confused.com link. When I got to the payment screen, I was advised that the panel was rejecting my application even though all the answers mirrored those I gave Confused.com. Rubbish”
Hi Kevin,
Thanks for leaving your review as your feedback is really important to us.
We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers.
Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Ka, Confused.com Representative
