Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“very easy to use”

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Posted 6 months ago

“Easy to use website and app, where you can select the best products for needs.”

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Posted 6 months ago

“Good service, helped me to save money on my home insurance this year.”

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Posted 6 months ago

“Very quick and easy”

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Posted 6 months ago

“Easy to do and £150 off my renewal quote from Privilege! 🤓”

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Posted 6 months ago

“Use confused for all my insurance needs always make great savings and a voucher and free coffee is the icing on the cake.”

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Posted 6 months ago

“very quick and polite service”

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Posted 6 months ago

“Having used the platform for car insurance quotes I naturally tried them for home insurance and equally impressed with service”

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Posted 6 months ago

“Plenty of companies to view and good details. Very pleased with the quote we had.”

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Posted 6 months ago

“Very good and I pleasure to work with thank you”

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Posted 6 months ago

“Nice and easy, very straightforward, once you've entered all your relevant information, within seconds you have a string of estimates.”

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Posted 6 months ago

“Inadequate support”

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Posted 6 months ago

Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Ka, Confused.com Representative

Posted 6 months ago

“Difficult to deal with Aviva. Went to post office on your site and bought. What happens with rewards?”

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Posted 6 months ago

“Bought car and house insurance thru confused.com Good website and excellent prices £20 gift card and 12 coffees a year a nice bonus”

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Posted 6 months ago

“You get great prices compared to staying with the same companies”

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Posted 6 months ago

“Gave wrong information to insurance company so cost over £27 more. Didn't realise until checking documents with Aviva.Not happy. Also seem slow to give rewards.”

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Posted 6 months ago

Hi George, Thanks for leaving your review. We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately? I have reviewed your account and I can see you submitted your reward claim 18-03-2026 It can take up to 14 working days for this to show as available on your Confused.com app. If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs Ka, Confused.com Representative

Posted 6 months ago

“Yes I have transferred to Tesco insurance from your services”

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Posted 6 months ago

“worth using”

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Posted 6 months ago

“Great prices, easy to use. Would definitely recommend. The perks are good too.”

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Posted 6 months ago

“Easy site to navigate.”

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Posted 6 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews