Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,370 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,370 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very easy to find and compare quotes”

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Posted 1 month ago

“I have used MBNA for my house insurance as it was cheaper and better than I had last year”

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Posted 1 month ago

“The sight was easy to use, good quotes founnd.”

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Posted 1 month ago

“all good thank you”

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Posted 1 month ago

“For example, it starts of saying your cheapest quote is £117.00, and when you click on it , it says £127.00 , no wonder your called confused.”

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Posted 1 month ago

Hello Philip, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email. I’m very sorry for any inconvenience this has caused you, Philip. We hope to resolve this for you soon. Jess, Confused.com Representative

Posted 1 month ago

“Great comparison prices and the rewards are amazing!”

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Posted 1 month ago

“Great prices.”

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Posted 1 month ago

“good options..at a reasonable price”

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Posted 1 month ago

“i was quoted a price for house insurance and when i went to pay now screen the price had jumped by almost £20. there had been no up grades to justify this. in my opinion, ypu are running a deliberately misleading website and am considering handing all of my information to the FCA.”

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Posted 1 month ago

Hello Richard, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore I have emailed you requesting further information from you. Please could you keep an eye on your inbox to locate the email. I’m very sorry for any inconvenience this has caused you, Richard. We hope to resolve this for you soon. Jess, Confused.com Representative

Posted 1 month ago

“Easy to follow website instructions, great cross section sample of quotes”

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Posted 1 month ago

“EXCELLENT. SORTED IT ALL OT REALLY QUICKLY WITH EVERYTHING I WANTED AT AN EXCEPTIONAL PRICE. THANK YOU.”

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Posted 1 month ago

“Very helpful thanks lot roy👍”

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Posted 1 month ago

“So easy to organise your Home insurance”

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Posted 1 month ago

“Simple, clear results”

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Posted 1 month ago

“Plenty of choices clearly showing different things that are included in policies”

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Posted 1 month ago

“Best quote site easy to navigate”

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Posted 1 month ago

“Thank you ..................”

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Posted 1 month ago

“All went well fair price with a reputable company”

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Posted 1 month ago

Hello, Thanks for taking the time to review. We’re glad to hear everything went smoothly and you found a fair price with a reputable company. If you need any assistance in the future, we’re here to help. Kind regards, Jess, Confused.com Representative

Posted 1 month ago

“Always there with the cheapest price”

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Posted 1 month ago

“They offered 77 different deals, but by using their comparison tool, I was able to narrow it down to three brands I was already familiar with. After looking at the differences, I chose a mid-priced option that turned out to be much cheaper than my current provider. Thanks, Confused.com! – Bryan”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,370 reviews