Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,367 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,367 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always worth checking out confused.com when the renewal time comes around.”

Helpful Report

Posted 1 month ago

“All going well until I tried making payment, unable to do so despite a couple of attempts. Hey ho, onwards and upwards......”

Helpful Report

Posted 1 month ago

“Thanks for getting in touch your service saved me many happy hours of shopping around”

Helpful Report

Posted 1 month ago

“Quick and easy to use”

Helpful Report

Posted 1 month ago

“Found what I required”

Helpful Report

Posted 1 month ago

“Useful service - I saved £20 on my home insurance,”

Helpful Report

Posted 1 month ago

“Easy to navigate, great results. Very happy 😁”

Helpful Report

Posted 1 month ago

“Managed to get the right insurance beating my last company by a lot, highly recommended”

Helpful Report

Posted 1 month ago

“Excellent choice of insurance companies”

Helpful Report

Posted 1 month ago

“Easy to access, easy to follow, non time consuming”

Helpful Report

Posted 1 month ago

“Easy to use. Reminder with automatically updated details arrived in my inbox in good time for me to research the alternative quotes and to discuss the renewal price of my existing policy. So nothing had to be decided in a rush, which is good. Ended up accepting a quote through Confused which was clearly set out and a straightforward process. All in all, very happy.”

Helpful Report

Posted 1 month ago

“Simple and easy to use”

Helpful Report

Posted 1 month ago

“Received a number of quotes and a range of prices. I compared with what I had which had gone up in price and found a cheaper comparable one from the ones you sent me”

Helpful Report

Posted 1 month ago

“Great experience,no trouble and good choice of companies at competitive prices”

Helpful Report

Posted 1 month ago

“Very happy with service and price ranges.”

Helpful Report

Posted 1 month ago

“A good range of providers and decent prices,”

Helpful Report

Posted 1 month ago

“Reasonably easy to follow but one needs to ensure that all needs are covered in the ‘cheaper’ quote”

Helpful Report

Posted 1 month ago

“The policies are not detailed enough for me to make a selection, I'm looking for cover for my personal valuables and the policies indicated that they won't be covered.”

Helpful Report

Posted 1 month ago

Hello Alan, Thank you for leaving your review. I’m sorry to hear the policy details didn’t meet your needs and that personal valuables coverage wasn’t clear in the options you saw. As a comparison website, we don’t set policy terms; these are determined by the insurers. If you need clarity on whether valuables are covered, please check the policy details on each provider’s page or contact the insurer directly. If you would like to discuss the quotation further we recommend you contact the insurance company directly and they will be able to help. To view the providers contact details please click the 'Phone' button. Kind regards, Jess, Confused.com Representative

Posted 1 month ago

“Very good & helpful”

Helpful Report

Posted 1 month ago

“a very good price”

Helpful Report

Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,367 reviews