Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“The quote received from Confused was different (Cost considerably more) when I went to the insurance company site even though I had selected premium coverage not what I expected very disappointing.”

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Posted 6 months ago

Hi David, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Ka, Confused.com Representative

Posted 6 months ago

“Always use confused. So simple and quick.”

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Posted 6 months ago

“Excellent service and easy to use”

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Posted 6 months ago

“Confused took me straight to where I needed to be, and I chose Tesco home Insurance. THANKS”

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Posted 6 months ago

“Nice &easyto negotiate simple”

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Posted 6 months ago

“Easy to use”

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Posted 6 months ago

“The site was easy to use. Results were very clear. Comparisons easily made”

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Posted 6 months ago

“Whole process was simple, elegant and straight forward and the prices quoted were very very competitive in comparison to not only renewal quote but also to individual service providers and to other comparison websites.”

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Posted 6 months ago

“Easy to use. Much cheaper insurance than renewal price with same cover.”

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Posted 6 months ago

“Well confused did all the work and I collected the rewards of a good value insurance!”

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Posted 6 months ago

“Easy to use”

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Posted 6 months ago

“Chose Confused as well as other comparison sites. Confused came up with the deal that suited me”

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Posted 6 months ago

“It is helpful, but I have encountered issues with records of my past claims somehow not matching up with the facts even though I put the correct details in. This can then increase the premium which is very frustrating.”

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Posted 6 months ago

“Website is easy to navigate and provide lost of choices. What really made a difference is that you can compare policies which makes it so much easier to see what is covered and for how much.”

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Posted 6 months ago

“Used this site every year for house insurance good”

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Posted 6 months ago

“It was quite straightforward to use the website and to move on to the next step of the process .”

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Posted 6 months ago

“Good that they get in touch and provide quotes when renewal dates are due.”

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Posted 6 months ago

“Easy to compère insurance quotes.”

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Posted 6 months ago

“Insurance offer was not appropriate”

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Posted 6 months ago

Hi Patrick, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative

Posted 6 months ago

“Quick easy and good pricex”

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Posted 6 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews