Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 70,175 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 70,175 reviews

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Anonymous

Anonymous // 01/01/2019

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“Helped me save £280 on a better house insurance.”

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Posted 7 months ago

“Great options and value”

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Posted 7 months ago

“Always use your service.”

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Posted 7 months ago

“The rewards scheme is an utter joke !!!!!!!!!!”

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Posted 7 months ago

Hi Eileen, Thanks for your feedback. I am sorry to hear you feel this way. I have reviewed your account and I can see you submitted your reward claim on 17-02-2026 I can see your reward shown successful and you selected Sainsburys reward on 05-03-2026. If you need further assistance, feel free to contact us. Ka, Confused.com Representative

Posted 7 months ago

“Easy to use and lots to compare.”

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Posted 7 months ago

“Easy to compare prices and great deals to be found”

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Posted 7 months ago

“Poor. I chose a product and was taken to the insurer's site from Confused. I made the purchase but the policy that came through was different to what I selected under Confused . . . it had a higher excess than what I selected when I was in Confused”

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Posted 7 months ago

Thanks for leaving your review. We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you. We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com with name of insurer in question so we can look into this immediately? Ka, Confused.com Representative

Posted 7 months ago

“Very easy to do”

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Posted 7 months ago

“VERY CLEAR AND HELPFUL GIVING VERY GOOD VALUE INFORMATION,”

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Posted 7 months ago

“I have used other options to look at home insurance. In the end Confused .com offered better value and the benefit of having a free drink each month and money to spend suited me best.”

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Posted 7 months ago

“Such a great site to use, easy to use and does everything for you. Highly recommend”

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Posted 7 months ago

“Easy to communicate and good cover”

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Posted 7 months ago

“Good price saved over 300 pound certainly would recommend.”

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Posted 7 months ago

“Really easy process”

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Posted 7 months ago

“Easy to use and comprehensive site”

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Posted 7 months ago

“Very good easy to do”

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Posted 7 months ago

“Very easy to find good insurance”

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Posted 7 months ago

“Confused.com helped me to switch my Home Insurance provider quickly and with no fuss. I was able to save about £50 compared to accepting my insurer's renewal premium. In addition, I'm expecting to receive a Reward from Confused.com in the near future.”

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Posted 7 months ago

“Excellent site and great extras and prices.”

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Posted 7 months ago

“Confused.com helps me take the hassle out of my renewal process. They provide a very simple process that ensures I have a choice when it comes to such important matters, and forgetting the rewards which elevates the service.”

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Posted 7 months ago

Confused.com - Home Insurance is rated 4.6 based on 70,175 reviews