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Cobweb Reviews

4.8 Rating 7,859 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“As usual, issue sorted efficiently!!”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“The final resolution was very quick, however to get any service had to threaten to report to MD, not the way I wish to operate and sad it had to get to that stage. Still waiting to find out exactrly what Cobweb actually do for me, to consider future”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback. Our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“good service”

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(Support) - Posted 4 years ago

Hi John That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“I dealt with Elliot who kept me up to speed all through the process,”

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(Support) - Posted 4 years ago

Hi Stephen Thank you for your review and feedback for Elliot. Regards, Cobweb

Posted 4 years ago

“Very good service”

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(Support) - Posted 4 years ago

Hi Keith That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“It has taken a while, but Lauren has been excellent. Once we got someone on the job who understood the problem, it was resolved in good time.”

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(Support) - Posted 4 years ago

Hi Michael Thank you for your review and feedback for Lauren. Regards, Cobweb

Posted 4 years ago

“Having had a problem dragging on for three weeks, one call to Josh and he sorted out while was on the phone.”

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(Support) - Posted 4 years ago

Hi Andrew, Thank you for your feedback and review for Josh. Regards, Cobweb

Posted 4 years ago

“I made all the mistakes. David was superbe.”

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(Support) - Posted 4 years ago

Hi Michael Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“Josh was a superstar! Helpful, polite and professional at all times!”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 4 years ago

“..........”

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(Support) - Posted 4 years ago

Hi Adrian Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“Very efficient and knowledgeable.”

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(Support) - Posted 4 years ago

Hi Tommy Thank you for your review and feedback which is very much appreciated. Regards, Cobweb

Posted 4 years ago

“Fixed the issue in very quick time. Very friendly operator who was knowledgeable and found it easy to solve.”

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(Support) - Posted 4 years ago

Hi Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 4 years ago

“Quick upgrade”

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(Support) - Posted 4 years ago

Hi Andrew Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Cobweb staff are really helpful and super-efficient”

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(Support) - Posted 4 years ago

Hi Brian That's really nice to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“I had an issue and it was resolved in the best and quickest way.”

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(Support) - Posted 4 years ago

Hi Chris Thank you for taking the time to provide a review and thank you for your feedback. Regards, Cobweb

Posted 4 years ago

“Good service - thanks”

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(Support) - Posted 4 years ago

Hi Lynsey That's good to hear - thank you for your feedback and review. Regards, Cobweb

Posted 4 years ago

“Always helpful! THank you”

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(Support) - Posted 4 years ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Good response time and help as always”

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(Support) - Posted 4 years ago

Hi Wayne Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“The support is good when received, but it often/always doesn't meet your SLA's.”

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(Support) - Posted 4 years ago

Hi Richard, Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Thank you for your help with resolving this issue.”

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(Support) - Posted 4 years ago

Hi Karin Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 7,859 reviews