Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,867 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Louis understood my issue and resolved it in an efficient and timely manner. This resulted in no down time for me.”

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(Support) - Posted 4 years ago

Hi Michael Thank you for your review and feedback for Louis. Regards, Cobweb

Posted 4 years ago

“Superb as always”

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(Support) - Posted 4 years ago

Hi Bruce We really appreciate your feedback and review - thank you. Regards, Cobweb

Posted 4 years ago

“Painfully slow and often didn't respond to issues until chased. This used to be a good company but recently their support let them down”

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(Support) - Posted 4 years ago

Hi Lee Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Closed tickets without resolving the issue. Painfully slow and often didn't respond to issues until chased. This used to be a good company but recently their support let them down”

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(Support) - Posted 4 years ago

Hi Lee Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Great service as always :)”

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(Support) - Posted 4 years ago

Hi Nimesh That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Quick and friendly support thanks Daniel!”

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(Support) - Posted 4 years ago

Hi Celeste Thank you for your review and feedback for Daniel. Regards Cobweb

Posted 4 years ago

“I had in my view a serious problem ie no emails on any device. Danielle sorted all my problems and I am most grateful”

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(Support) - Posted 4 years ago

Hi Tom Thank you for your review and feedback for Daniel. Regards, Cobweb

Posted 4 years ago

“Louis Lovett is brilliant !”

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(Support) - Posted 4 years ago

Hi Brygida Thank you for your review and lovely feedback for Louis. Regards, Cobweb

Posted 4 years ago

“Excellent and fast”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Once again it took more than a week to resolve a simple issue.”

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(Support) - Posted 4 years ago

“Helpful and knowledgeable”

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(Support) - Posted 4 years ago

Hi Steve Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Speedy, courteous, knowledgeable service.”

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(Support) - Posted 4 years ago

Hi John That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Louis resolved my issue in an efficient and timely manner resulting in no downtime.”

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(Support) - Posted 4 years ago

Hi Michael Thank you for your review - we really appreciate your feedback. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 4 years ago

“all gooddddd”

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(Support) - Posted 4 years ago

Hi Ian Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Understood the issue straightaway and resolved it”

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(Support) - Posted 4 years ago

Hi Andrew Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Sorted my issue out and came back to me :)”

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Posted 4 years ago

Hi Maizie Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Dealt with really quickly.”

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(Support) - Posted 4 years ago

Hi Carly We really appreciate your review and feedback. Regards, Cobweb

Posted 4 years ago

“Issue dealt with swiftly and efficiently by the technician”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“great support”

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(Support) - Posted 4 years ago

Hi David That's good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“closed without being resolved”

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(Support) - Posted 4 years ago

Hi We are sorry to hear this issue hasn't been resolved for you and will get the ticket re-opened and contact made. Regards, Cobweb

Posted 4 years ago

Cobweb is rated 4.8 based on 7,867 reviews