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Cobweb Reviews

4.8 Rating 7,865 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always extremely helpful supportive and friendly”

Helpful Report

(Support) - Posted 4 years ago

Hi Julian That's really nice to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Excellent support.”

Helpful Report

(Support) - Posted 4 years ago

Hi Joao Thank you for your review. Regards, Cobweb

Posted 4 years ago

“After being a client for over ten years, it was as every time we've needed you, perfect. Thanks.”

Helpful Report

(Support) - Posted 4 years ago

Hi Kevin Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom over the years. Regards, Cobweb

Posted 4 years ago

“Very good service and result when I got through, wait time for call to be answered a little long”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Sorted the problem out myself before anyone got round to responding a week later.”

Helpful Report

(Support) - Posted 4 years ago

“Great support as always, thankyou.”

Helpful Report

(Support) - Posted 4 years ago

Hi Kevin That's good to hear - thank you for your review. Regards, Cobweb

Posted 4 years ago

“Always fast to pick up the phone and quick & efficient in resolving issues.”

Helpful Report

(Support) - Posted 4 years ago

Hi We really appreciate your review and feedback - thank you. Regards, Cobweb

Posted 4 years ago

“FAB SERVICE”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Regards,

Posted 4 years ago

“Fast and accurate service.”

Helpful Report

(Support) - Posted 4 years ago

Hi Idris Thank you for your feedback and review. Regards, Cobweb

Posted 4 years ago

“Quick service”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Very good service”

Helpful Report

(Support) - Posted 4 years ago

Hi Alex Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 4 years ago

“Very efficient, knowledgeable and helpful.”

Helpful Report

(Support) - Posted 4 years ago

Hi That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“...........”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“Emails were answered fully, promptly and efficiently.”

Helpful Report

(Support) - Posted 4 years ago

Hi Ruth Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Always a pleasure dealing with your team. problems resolved quickly and efficiently!!”

Helpful Report

(Support) - Posted 4 years ago

Hi Jane That's really nice to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“very good service”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Thank you. Speed was the essence here and you delivered without a fuss”

Helpful Report

(Support) - Posted 4 years ago

Hi Julian Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Long waits for replies from Cobweb. No mention of original support request included in response from Cobweb. Mimecast support has been poor, instructions for use, guides on how it works. Not had any good feedback from staff.”

Helpful Report

(Support) - Posted 4 years ago

Hi Guy We are sorry this hasn't been resolved and a member of our support team will be in contact to progress with you. Regards, Cobweb

Posted 4 years ago

“ignored ticket email for a week”

Helpful Report

(Support) - Posted 4 years ago

Hi Gregg We are sorry this hasn't been resolved and a member of our support team will be in contact to progress with you. Regards, Cobweb

Posted 4 years ago

“Great support”

Helpful Report

(Support) - Posted 4 years ago

Hi Andrew Thank you for your review. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 7,865 reviews