Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,837 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very quick to respond. Patient and helpful. Nice clear speaking voice (unlike some support desks!) I felt I was in safe hands.”

Helpful Report

(Support) - Posted 10 months ago

Hi Christine, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 10 months ago

“very helpful and supportive”

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(Support) - Posted 10 months ago

Hi Michael, Thank you for taking the time to provide a review. Regards, Cobweb

Posted 10 months ago

“Very good service and speedy conclusion”

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(Support) - Posted 10 months ago

HI James, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 10 months ago

“Minimum 10 characters.”

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(Support) - Posted 10 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 10 months ago

“Very effective and friendly service”

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(Support) - Posted 10 months ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 10 months ago

“Great service from Michael as always! :)”

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(Support) - Posted 10 months ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 10 months ago

“GREAT Customer service from Michael. Thanks.”

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(Support) - Posted 10 months ago

Hi Simon, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Michael and thank you for your feedback. Kind regards Cobweb

Posted 10 months ago

“Quick & helpful response.”

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(Support) - Posted 10 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 10 months ago

“vg vg vg vg vg”

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(Support) - Posted 10 months ago

Hi Margaret, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 10 months ago

“Always helpful staff, providing great advice and solutions”

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(Service Addition) - Posted 10 months ago

Hi Duncan, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 10 months ago

“Tricky issue to fix given the lack of information from Microsoft on the root cause. Cobweb staff always friendly, helpful, and determined to get it resolved!”

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(Support) - Posted 10 months ago

HI Tim, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 10 months ago

“Great service and very helpful.”

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(Support) - Posted 10 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 10 months ago

“Excellent Customer Service, as always!”

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(Support) - Posted 10 months ago

Hi Sue Thank you for taking the time to provide a review. Regards, Cobweb

Posted 10 months ago

“Very responsive & helpful. Thank you!”

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(Support) - Posted 10 months ago

Hi Martin Thank you for your review and feedback. Regards, Cobweb

Posted 10 months ago

“I do find Cobwebs tech support excellent. They are patient with my lack of expertise and guide me thro the necessary processes to fix my problem with a sense of calm and understanding.”

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(Support) - Posted 10 months ago

Hi Peter We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 10 months ago

“Ronny was brilliant. Patient, helpful and knowledgeable”

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(Support) - Posted 10 months ago

Hi Barry Thank you for taking the time to provide a review for Ronny. Regards, Cobweb

Posted 10 months ago

“Fast relaible service.”

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(Support) - Posted 10 months ago

Hi Lynsey Thank for your review. Regards, Cobweb

Posted 10 months ago

“Great service and help from Ronnie, many thanks.”

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(Support) - Posted 10 months ago

Hi Toby Thank you for providing a review and feedback for Ronny, Regards, Cobweb

Posted 10 months ago

“Fast efficient service- thanks”

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(Support) - Posted 10 months ago

Hi Craig Thank you for taking the time to provide a review. Regards, Cobweb

Posted 10 months ago

“My emails did a disappearing truck from my iPhone although we’re still available on iPad and Mac desktop. I had tried virtually everything without success. The Conweb technician Ronny resolved the issue speedily, patiently (I’m a tech dinosaur) and cheerily! Great service, thank you.”

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(Support) - Posted 10 months ago

Hi Roger, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 10 months ago

Cobweb is rated 4.7 based on 7,837 reviews