Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,336 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Ben”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you’re happy with Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Malicious mail promptly sorted by the bright Techno-Spiders at Cobweb, but how did it get past Mimecast?”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you’re happy with how quickly the malicious mail was sorted. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“xxxxxxxxxxxxxxx”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you’re happy with Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Always knowledgable and efficient”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you found Cobweb knowledgeable and efficient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Great rapid service on recent increase in powerBI and Copilot services.”

Helpful Report

(Service Addition) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you experienced rapid service on your PowerBI and Copilot services. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Always helpful”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you found Cobweb helpful. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 10 months ago

“Got the answer I asked for withing the expected timeline”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you got the answer within the expected timeline. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Excellent response and very helpful.”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you found the response excellent and very helpful. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“excellent customer support, quick to help”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you had excellent customer support and that we were quick to help. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Really helpful as always”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad Cobweb was really helpful as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Excellent ...”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you enjoyed Cobweb. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Very helpful and extremely patient”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad you found us helpful and patient. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Great Service from Michael Foster - always recveive a good service from Cobweb at Sure Sales & Lettings.”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad Michael Foster provided great service as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Excellent service from Jamie Mason as always”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad Jamie Mason provided excellent service as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Swift password reset - thanks”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad the password reset was swift. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“I needed a steer on a security software conflict. ben sorted it swiftly like all Clever Spidermen chez Cobweb”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We’re glad the issue was sorted swiftly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“VERY PROMPT AND SOLVED THE ISSUE”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We're glad the issue was resolved promptly. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Review for Evan at Cobweb I want to give a huge thank you to Evan from Cobweb for the outstanding support he provided today. We had a serious security incident involving a malicious file that entered our system through a trusted external contact. To be completely honest, I opened the door, but Evan closed it before anything damaging could happen. Evan handled the situation like a forensic cyber detective, methodical, calm, and absolutely relentless in tracking the source of the issue and securing our Microsoft 365 environment. He approached the problem with total determination, digging into the logs, isolating the threat, removing the malicious file, and ensuring no further spread. Without his quick action and technical expertise, the outcome could have been far worse for us. Cobweb have always provided solid support for our business, and today Evan went above and beyond. His knowledge, professionalism, and clear communication made a stressful situation much easier to manage. I'm so pleased we made the right decision to have Cobweb manage our cloud services. Thank you Evan, you truly saved my skin today. John”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We're thrilled to hear Evan could help and that Cobweb’s support made a difference. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 10 months ago

“The issue was resolved straightaway”

Helpful Report

(Support) - Posted 10 months ago

Hi there, Thanks for your review! We're glad the issue was resolved straightaway. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 10 months ago

“Efficient service”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thanks for your review! We're glad you found the service efficient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 10 months ago

Cobweb is rated 4.8 based on 8,336 reviews