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Cobweb Reviews

4.8 Rating 8,336 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had what i thought was a complex query and found it hard to explain, but Michael soon grasped the issue and made arrangements to solve my problem within mnutes.”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your amazing feedback! We're so glad that Michael was able to quickly understand your complex query and provide the help you needed. Your satisfaction is our top priority, and we’re here to assist you anytime. Warm wishes, Team Cobweb

Posted 11 months ago

“Excellent and fast support done efficient”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your fantastic review! We're so pleased to know that you found our support to be efficient and fast. Your satisfaction is our priority, and we’re always here to help. Warm wishes, Team Cobweb

Posted 11 months ago

“We have a tricky situation with a product and it required Cobweb to review in detail and give actions that show they have our interests taken into consideration. They have indeed done that and we are greatful!”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you so much for your kind words! We're thrilled to hear that we were able to address your situation with care and consideration. Your trust in us means a lot, and we’re here to support you whenever you need it. Warm regards, Team Cobweb

Posted 11 months ago

“replied every promptly and did what was needed. thankyou”

Helpful Report

(Support) - Posted 11 months ago

Hi Heather, Thank you for your wonderful review! We're delighted to hear that we responded promptly and met your needs. Your satisfaction means the world to us, and we appreciate your support. If there's anything else we can assist you with, please don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 11 months ago

“Problem fixed quickly.”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your incredible review! We’re pleased to hear that we were able to fix the problem quickly for you. Your feedback motivates us to continue providing top-notch service. If you need anything else, just reach out! Warm regards, Team Cobweb

Posted 11 months ago

“excellent service”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you experienced excellent service. Your kind words inspire us to keep delivering the best for our customers. If there’s ever anything more we can do for you, don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 11 months ago

“Knowlegable, efficient and friendly”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you so much for your wonderful review! We're delighted to hear that you found our team knowledgeable, efficient, and friendly. Your positive experience means the world to us, and we’re always here to help with anything you need. Warm regards, Team Cobweb

Posted 11 months ago

“sorted immediately”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your amazing feedback! We're thrilled to hear that your issue was sorted out immediately. Your satisfaction is our top priority, and it's great to know we met your expectations so swiftly. If there's anything else we can assist you with, just let us know! Warm regards, Team Cobweb

Posted 11 months ago

“very helpful”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your fantastic review! We're so glad to hear that you found our service very helpful. Your support inspires us to keep providing the best assistance possible. If you ever need anything else, just let us know! Warm regards, Team Cobweb

Posted 11 months ago

“great help getting my passwored reset. had a few challenges but Ben helped me get through them. Many thanks.”

Helpful Report

(Support) - Posted 11 months ago

Hi Stewart, Thank you so much for your wonderful review! We're delighted to hear that Ben was able to help you reset your password despite the challenges. Our team is always here to support you, and your appreciation truly motivates us. If you need further assistance, don’t hesitate to reach out! Best wishes, Team Cobweb

Posted 11 months ago

“Provided great support to me and our member of staff - very helpful and patient”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your kind review! We’re delighted to hear that our team was able to provide great support to you and your staff. Being helpful and patient is what we strive for, and your feedback truly inspires us. If you need any further assistance, don’t hesitate to reach out! Warm regards, Team Cobweb

Posted 11 months ago

“Marc resolved my app issue quickly and efficiently. Excellent support experience!”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your glowing review! We're thrilled to hear that Marc was able to resolve your app issue quickly and efficiently. Providing excellent support is our mission, and your acknowledgment means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out! Warm regards, Team Cobweb

Posted 11 months ago

“Fast and efficient”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your fantastic review! We're so glad to hear that you found our service fast and efficient. It’s our goal to provide prompt support and we appreciate your recognition of our efforts. If you need anything else, we're just a message away! Warm regards, Team Cobweb

Posted 11 months ago

“Excellent service”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we’re always here to help whenever you need us! Warm regards, Team Cobweb

Posted 11 months ago

“I had a new router today and Cobweb resolved a small issue very rapidly”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your fantastic review! We're delighted to hear that we could swiftly resolve the issue with your new router. It’s always our aim to provide quick and effective support. We appreciate your feedback and are here for any future needs! Best wishes, Team Cobweb

Posted 11 months ago

“Josh was very helpful after explaining all processes Ihad followed - Josh had a great understanding of the issue and was able to resolve it easily leaving my laptop working correctly.”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your amazing review! We're thrilled to hear that Josh was able to assist you effectively and resolve the issue with your laptop. It's great to know that his understanding made a positive impact on your experience. We're always here to help! Warm regards, Team Cobweb

Posted 11 months ago

“The task was a relatively small; one, but it was undertaken well, with concern to ensure that all the details of action required were correct. Many thanks, Cobweb.”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your fantastic review! We're thrilled that you found our attention to detail and commitment to quality in your recent task to be satisfactory. Your appreciation truly motivates us to keep up the good work! Warm regards, Team Cobweb

Posted 11 months ago

“Efficient and responsive - thank you!”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for the wonderful review! We're so glad to hear that you found our service efficient and responsive. Your feedback is invaluable to us, and we are always here to help! Warm wishes, Team Cobweb

Posted 11 months ago

“Very quick to resolve the issue once diagnosed”

Helpful Report

(Support) - Posted 11 months ago

Hi there, Thank you for your excellent review! We're pleased to hear that we were able to resolve the issue quickly once it was diagnosed. Your satisfaction is our priority, and we're here to ensure everything runs smoothly for you. Warm wishes, Team Cobweb

Posted 11 months ago

“Great work, as ever!”

Helpful Report

(Service Addition) - Posted 11 months ago

Hi Richard, Thank you so much for your kind words! We're delighted that you continue to enjoy our work. Your support means the world to us and drives us to keep delivering our best every time. Warm regards, Team Cobweb

Posted 11 months ago

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Cobweb is rated 4.8 based on 8,336 reviews