Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,558 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prompt, friendly, effective response. Very helpful and quickly resolved my issue with one of my linked email accounts.”

Helpful Report

(Support) - Posted 1 month ago

Hi Kirsten, Thank you for your kind words and fantastic review! We’re thrilled to hear that our team was able to help you quickly and effectively with your email account issue. Your satisfaction is our top priority, and your feedback truly motivates us to continue delivering great service! Warm regards, Team Cobweb

Posted 1 month ago

“Amazing customer service from Josh!”

Helpful Report

(Support) - Posted 1 month ago

Hi Steve, Thank you so much for your fantastic review! We're thrilled to hear that Josh provided you with amazing customer service. Your kind words mean the world to us and motivate us to keep delivering the best experience possible! Warm regards, Team Cobweb

Posted 1 month ago

“Very prompt and efficient service, thank you.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for your wonderful review! We're pleased to hear that you found our service prompt and efficient. Your feedback means a lot to us and encourages us to keep up the good work! Warm regards, Team Cobweb

Posted 1 month ago

“Very helpful and proactive in finding a solution”

Helpful Report

(Support) - Posted 1 month ago

Hi Nikolas, Thank you for your wonderful review! We’re thrilled to hear that you found our team helpful and proactive in finding a solution. Your feedback inspires us to continue striving for excellence! Warm regards, Team Cobweb

Posted 1 month ago

“Excellent support”

Helpful Report

(Support) - Posted 1 month ago

Hi David, Thank you for your fantastic review! We're thrilled to hear that you found our support to be excellent. Your satisfaction is our top priority, and we’re here to help whenever you need us! Cheers, Team Cobweb

Posted 1 month ago

“Absolutely brilliant support, very patiently guided us to the solution.”

Helpful Report

(Support) - Posted 1 month ago

Hi Nigel, Thank you so much for your brilliant review! We're so glad to hear that our support team was able to guide you patiently to a solution. Your feedback truly means a lot to us, and we’re here for you whenever you need assistance! Best wishes, Team Cobweb

Posted 1 month ago

“Josh Lake was great”

Helpful Report

(Support) - Posted 1 month ago

Hi Adrian, Thank you so much for your amazing review! We're thrilled to hear that Josh made a positive impression on you. Your feedback is truly appreciated, and we're always here to assist you! Warm regards, Team Cobweb

Posted 1 month ago

“My issue was responded to and actioned very quickly and efficently.”

Helpful Report

(Support) - Posted 1 month ago

Hi Vicky, Thank you for your wonderful review! We're delighted to hear that your issue was handled quickly and efficiently. Your feedback is incredibly important to us, and we’re always here to help! Warm regards, Team Cobweb

Posted 1 month ago

“Josh lake is a true professional. Fabulous. Full of solutions. Thank you!”

Helpful Report

(Support) - Posted 1 month ago

Hi Michelle, Thank you for your fantastic review! We're thrilled to hear that Josh provided you with professional service and effective solutions. Your kind words mean a lot to us, and we're here to help whenever you need! Warm regards, Team Cobweb

Posted 1 month ago

“Smooth onboarding process, although GoDaddy did chuck a spanner in the works by closing my email account.”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi Anwar, Thank you for your fantastic review! We're glad to hear that the onboarding process went smoothly for you. We're sorry to hear about the issue with GoDaddy; it can certainly be frustrating. Your feedback is valuable, and we appreciate you taking the time to share your experience! Warm regards, Team Cobweb

Posted 1 month ago

“I spoke with Michael today who was exremely helpful and really set my mind at rest. I have always found the technical guys so lovely which is very rare in customer service these days i have found with most companies. He was able to sort things out for me in a very timely manner.”

Helpful Report

(Support) - Posted 1 month ago

Hi Angela, Thank you for your amazing review! We’re thrilled to hear that Michael was able to assist you so effectively and that you found our team to be lovely. We truly appreciate your kind words, and your feedback inspires us to keep providing exceptional service! Warm wishes, Team Cobweb

Posted 1 month ago

“Very efficient service”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi Adrian, Thank you for your wonderful review! We're so glad to hear that you found our service efficient. Your feedback is greatly appreciated and inspires us to keep up the great work! Best wishes, Team Cobweb

Posted 1 month ago

“VERY GOOD, CONCISE SUPPORT, THANKS”

Helpful Report

(Support) - Posted 1 month ago

Hi John, Thank you for your excellent review! We’re delighted to hear that you appreciated our concise support. Your kind words motivate us to continue providing top-notch assistance! Best wishes, Team Cobweb

Posted 1 month ago

“Always very helpful nothing to much trouble.”

Helpful Report

(Support) - Posted 1 month ago

Hi Tyrone, Thank you for your fantastic review! We're so pleased to hear that you found our team helpful and accommodating. Your kind words inspire us to keep delivering great service! Warm wishes, Team Cobweb

Posted 1 month ago

“Fast response.”

Helpful Report

(Support) - Posted 1 month ago

Hi David, Thank you for your glowing review! We’re thrilled to hear that you received a fast response. Your feedback means a lot to us, and we’re here to help whenever you need! Warm wishes, Team Cobweb

Posted 1 month ago

“Quick resolution. Thank you.”

Helpful Report

(Support) - Posted 1 month ago

Hi Anwar, Thank you for your wonderful review! We're delighted to hear that we were able to resolve your issue quickly. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback! Warm wishes, Team Cobweb

Posted 1 month ago

“response was complete with clarification, much appreciated”

Helpful Report

(Support) - Posted 1 month ago

Hi Sue, Thank you for your fantastic review! We're thrilled to hear that our response provided the clarification you needed. Your satisfaction is very important to us, and we appreciate you taking the time to share your thoughts! Warm wishes, Team Cobweb

Posted 1 month ago

“Becky was quick with her responses and very helpful, thank you”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thank you for the great review! We're delighted to hear that Becky was quick and helpful in her responses. It's wonderful to know that our team is making a positive impact and providing the support you need. Your kind words mean so much to us! Warm wishes, Team Cobweb

Posted 1 month ago

“excellent support as usual”

Helpful Report

(Support) - Posted 1 month ago

Hi Andrew, Thank you for your excellent review! We're so glad to hear that you consistently receive the support you need. It's our aim to ensure that you feel well looked after, and your positive feedback means the world to us! Warm wishes, Team Cobweb

Posted 1 month ago

“I rang Cobweb shortly after problems accessing my emails. I was very pleased with the help I received and delighted that the gentleman helping me was very patient and explained each stage carefully and precisely. Thank you so much for being so kind and helpful.”

Helpful Report

(Support) - Posted 1 month ago

Cobweb is rated 4.7 based on 7,558 reviews