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Cobweb Reviews

4.8 Rating 8,281 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely , professional , efficent , friendly”

Helpful Report

(Support) - Posted 1 month ago

Hi Fergus, Thanks for your review. We're glad you found the service timely, professional, efficient, and friendly. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Big thanks to Josh who came up with a great solution to an issue we were having.”

Helpful Report

(Support) - Posted 1 month ago

Hi Rachael, Thanks for your review. We’re glad Josh came up with a great solution to the issue you were having. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Good, prompt and reliable service from the team at Cobweb. Savannah (Billing Admin) was particularly responsive and enagaging, projecting a good image for the company. Well done and thank you Savannah!”

Helpful Report

(Support) - Posted 1 month ago

Hi Andrew, Thanks for your review. We’re glad Savannah stood out and contributed a positive image of the team. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Quick reponse in sending info as required”

Helpful Report

(Support) - Posted 1 month ago

Hi Daniel, Thanks for your review. We’re glad the quick response and information met your needs. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Very helpful and persistent in finding the issue, many thanks to Evan.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad Evan was helpful and persistent in finding the issue. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Excellent work by Evan Cook in getting an additional number on Teams to work even thought it was a new product from Microsoft.”

Helpful Report

(Support) - Posted 1 month ago

Hi Stephen, Thanks for your review. We’re glad Evan Cook did excellent work getting the additional number on Teams to work, even though it was a new product from Microsoft. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“two member who I was in contact with were very helpfull and they understood their work very well. They were timely and caring too.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad the two members were helpful, understood their work well, and were timely and caring. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Excellent support.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We're glad you found the support excellent. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Thanks for the clarification, it was really helpful thank you.”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We're glad the clarification was helpful. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Thanks to Becky in Finance for helping out so efficently.”

Helpful Report

(Support) - Posted 1 month ago

Hi Andy, Thanks for your review. We’re glad Becky in Finance helped out efficiently. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Great customer service acknowledged issue and explained it immediately and actioned and followed up on ticket to resolve”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad we could acknowledge the issue, explain it clearly, action it, and follow up to resolve. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Actioned very quickly which was really appreciated”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad the action was completed quickly and appreciated. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Great job Ben”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad Ben did a great job. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Quick query re Microdsoft Passkeys sorted siftly by Josh F”

Helpful Report

(Support) - Posted 1 month ago

Hi there, Thanks for your review. We’re glad the quick query about Microdsoft Passkeys was sorted by Josh F. If you need anything else, we’re here to help. Kind regards, Team Cobweb

Posted 1 month ago

“Rhys help with an urgent concern, we were worried that our systme had been hacked due to Phising emails recieved. Rhys atcted promptly and thoroughly and with a short amount of time (20 mins) he was able to identify the employee that had bee compromised and rectified it immediately.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad Rhys could help quickly and identify the compromised employee. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Really efficient an responsive with a detailed explanation of the support given”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad you found the support efficient and the explanations detailed. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Always helpful and on the ball”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad you found Cobweb helpful and on the ball. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad you had a positive experience. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Quick efficient turnaround”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad you had a quick, efficient turnaround. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

“Cobweb are the only part of my business that operates at 5 star efficiency always”

Helpful Report

(Support) - Posted 2 months ago

Hi there, Thanks for your review. We're glad Cobweb operates at 5-star efficiency for you. If you need anything else, we're here to help. Kind regards, Team Cobweb

Posted 2 months ago

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Cobweb is rated 4.8 based on 8,281 reviews