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Cobweb Reviews

4.8 Rating 8,337 Reviews
95 %
of reviewers recommend Cobweb
Company Reviews Info
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Peter S
Verified Buyer
“Solved our file share issue”
Helpful Report
(Support) - Posted 1 year ago
Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Becky was great 😊 Provided all the info i needed very quickly.”
Helpful Report
(Support) - Posted 1 year ago
Hi, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Becky and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Robert T
Verified Buyer
“Quickly analysed and found the issue + solved it.”
Helpful Report
(Support) - Posted 1 year ago
Hi Robert, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Jennifer
Verified Buyer
“Becky Rose and a fellow Cobweb member were quick and helpful following an accounts enquiry. Really appreicated the speed the enquiry was managed and the pleasant and efficient help that was given. 10/10 to you BOTH.”
Helpful Report
(Support) - Posted 1 year ago
Hi Jennifer, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Becky & colleague and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Juliet F
Verified Buyer
“Josh was really helpful when I was trying to access my Microsoft applications.”
Helpful Report
(Support) - Posted 1 year ago
Hi Juliet, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Josh and thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Pauline
Verified Buyer
“Very efficient to resolve account update requirements”
Helpful Report
(Support) - Posted 1 year ago
Hi Pauline, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Sara C
Verified Buyer
“Thank you for your help Mitchell, the issue was resolved.”
Helpful Report
(Support) - Posted 1 year ago
Hi Sara, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Mitchell and thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Quick response. Informative”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Lewis M
Verified Buyer
“As always support was very forthcoming and withiut judgement”
Helpful Report
(Support) - Posted 1 year ago
Hi Lewis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Nicky
Verified Buyer
“Eternally grateful for your fantastic service and your patience!”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi Nicky, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Stewart A
Verified Buyer
“Issue sorted very quickly by Alex”
Helpful Report
(Support) - Posted 1 year ago
Hi Stewart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind regards Cobweb
Posted 1 year ago
Sue Y
Verified Buyer
“As always excellent service from tech team which is much appreciated.”
Helpful Report
(Support) - Posted 1 year ago
Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Joey L
Verified Buyer
“Quick response fro Steve (Wallis) and solution in place”
Helpful Report
(Support) - Posted 1 year ago
Hi Joey, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Steve and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Zoe W
Verified Buyer
“Evan was very helpful and understanding”
Helpful Report
(Support) - Posted 1 year ago
Hi Zoe, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Paul L
Verified Buyer
“Thanks for investigating, good reply, happy to mark this as resolved.”
Helpful Report
(Support) - Posted 1 year ago
HI Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 1 year ago
Adrian M
Verified Buyer
“All good. Thanks”
Helpful Report
(Support) - Posted 1 year ago
Hi Adrian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb
Posted 1 year ago
Sarah J
Verified Buyer
“Pretty much every call I've made since I started last Monday has been excellent - and you are all very patient too - thank you!”
Helpful Report
(Support) - Posted 1 year ago
Hi Sarah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Cobweb is rated 4.8 based on 8,337 reviews
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