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Cobweb Reviews

4.8 Rating 8,126 Reviews
95 %
of reviewers recommend Cobweb
Company Reviews Info
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Chrisie S
Verified Buyer
“Efficient and quick to sort the issue. Also advised possibly how/why the issue had occured and how I could attempt to fix next time should I need to.”
Helpful Report
(Support) - Posted 1 year ago
Hi Chrisie, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Stephnie V
Verified Buyer
“Excellent service and communication throughout the support request.”
Helpful Report
(Support) - Posted 1 year ago
Hi Stephnie, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Prompt response, took time to understand the issue, provided a solution and actioned it quickly.”
Helpful Report
(Support) - Posted 1 year ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“10 marcher numismatic.”
Helpful Report
(Support) - Posted 1 year ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“excellent response”
Helpful Report
(Support) - Posted 1 year ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb
Posted 1 year ago
Denis B
Verified Buyer
“Very quick response. Thankyou”
Helpful Report
(Support) - Posted 1 year ago
Hi Denis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Paul
Verified Buyer
“COBWEB answers the phone, responds to emails and sorts issues. Professional and reiable.”
Helpful Report
(Support) - Posted 1 year ago
Hi Paul We appreciate you taking the time to provide a review for Cobweb. Thank you Regards, Cobweb
Posted 1 year ago
Mike M
Verified Buyer
“Mark was very knowledgeable and helpful and resolved my issue.”
Helpful Report
(Support) - Posted 1 year ago
Hi Mike That's great to hear. Thank you for your review and feedback. Regards, Cobweb
Posted 1 year ago
Tony M
Verified Buyer
“No fuss, no bother just good sertvice, thanks Marc.”
Helpful Report
(Support) - Posted 1 year ago
HI Tony, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
John R
Verified Buyer
“Very knowledgeable (and patient) agent who guided and helped me through my problem. Excellent support”
Helpful Report
(Support) - Posted 1 year ago
Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Admin W
Verified Buyer
“Very helpful and polite”
Helpful Report
(Support) - Posted 1 year ago
Hi Admin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Bill
Verified Buyer
“Andrew was very helpful and efficiently and effectively dealt with our instructions.”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi Bill, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Andrew and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Edward P
Verified Buyer
“Swift, effective and pleasant to deal with!”
Helpful Report
(Support) - Posted 1 year ago
Hi Edward, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
James H
Verified Buyer
“Incredibly helpful and Mike's knowledge and ability to problem solve is out of this world!”
Helpful Report
(Support) - Posted 1 year ago
Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mike and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“.characters 10 Minimum”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Andy S
Verified Buyer
“Excellent service as ever.”
Helpful Report
(Support) - Posted 1 year ago
Hi Andy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Request regarding incoming email permissions was sorted very promptly.”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
Matthew G
Verified Buyer
“Quick, easy, and resolved within minutes! Interacting with the Cobweb team is always a pleasure, efficient and hassle-free. Thank you!”
Helpful Report
(Support) - Posted 1 year ago
Hi Matthew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
Nick C
Verified Buyer
“Excellent support service”
Helpful Report
(Support) - Posted 1 year ago
Hi Nick, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
James F
Verified Buyer
“Excellent service, Michael was very helpfull patient and informative. Thank you.”
Helpful Report
(Support) - Posted 1 year ago
Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb
Posted 1 year ago
Cobweb is rated 4.8 based on 8,126 reviews
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