Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,344 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Issue sorted very quickly by Alex”

Helpful Report

(Support) - Posted 1 year ago

Hi Stewart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“As always excellent service from tech team which is much appreciated.”

Helpful Report

(Support) - Posted 1 year ago

Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Quick response fro Steve (Wallis) and solution in place”

Helpful Report

(Support) - Posted 1 year ago

Hi Joey, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Steve and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Evan was very helpful and understanding”

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(Support) - Posted 1 year ago

Hi Zoe, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Thanks for investigating, good reply, happy to mark this as resolved.”

Helpful Report

(Support) - Posted 1 year ago

HI Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“All good. Thanks”

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(Support) - Posted 1 year ago

Hi Adrian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 1 year ago

“Pretty much every call I've made since I started last Monday has been excellent - and you are all very patient too - thank you!”

Helpful Report

(Support) - Posted 1 year ago

Hi Sarah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Great swift service from Josh”

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(Support) - Posted 1 year ago

Hi Lee, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Understood issue progressed the investigation up to Microsoft and revert with fix and resolved issue over couple of contacts. Thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Nasty pretend ransome mail sorted by the clever IT Guru Spiders at Cobweb”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Swift, concise and managed, thank you.”

Helpful Report

(Support) - Posted 1 year ago

Hi Matthew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Cheers Richard - You have been great!”

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(Service Addition) - Posted 1 year ago

Hi Kieran, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Richard and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“The Team at Cobweb are all excellent in corresponding and very prompt with any issues we may have. The support is excellant.”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Always helpful. Thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Knowledgable, quick and lovely manner. Thank you”

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(Support) - Posted 1 year ago

Hi Clare, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Excellent support from Cobweb as usual”

Helpful Report

(Support) - Posted 1 year ago

Hi Matt, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Ronny understood that the computer is just a tool to us. All the while it is working, great. If it stops functioning for any reason, we are stuffed. That is why we have relied on Cobweb since its founding members helped us. Since then you have gone from strength to strength, with many new technicians on your books, Ronny understands the need to adjust his approach non web surfers, like us and we have been very happy that he is on your team - hence 5 well earned stars!!”

Helpful Report

(Support) - Posted 1 year ago

Hi Barry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Intercepted malicious mail and rectified swiftly, typical Cobweb smart techi-spiders chez Cobweb”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you again for you kind review. Our Spiders are continuously striving to endeavour to fix and issues you may encounter. Please dont hesitate to get on the spidey line should anything happen again. Kind regards Cobweb

Posted 1 year ago

“fantastic support”

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(Support) - Posted 1 year ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,344 reviews