Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,348 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ronny understood that the computer is just a tool to us. All the while it is working, great. If it stops functioning for any reason, we are stuffed. That is why we have relied on Cobweb since its founding members helped us. Since then you have gone from strength to strength, with many new technicians on your books, Ronny understands the need to adjust his approach non web surfers, like us and we have been very happy that he is on your team - hence 5 well earned stars!!”

Helpful Report

(Support) - Posted 1 year ago

Hi Barry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Intercepted malicious mail and rectified swiftly, typical Cobweb smart techi-spiders chez Cobweb”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you again for you kind review. Our Spiders are continuously striving to endeavour to fix and issues you may encounter. Please dont hesitate to get on the spidey line should anything happen again. Kind regards Cobweb

Posted 1 year ago

“fantastic support”

Helpful Report

(Support) - Posted 1 year ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Understood our Problem and resolved quickly”

Helpful Report

(Support) - Posted 1 year ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“I had a problem and the support team resolved for me in a short period of time”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Issue with missing emails in Outlook was handled quickly and efficiently by Josh.”

Helpful Report

(Support) - Posted 1 year ago

Hi Chee, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Our query was dealt with very quickly and efficiently. Correspondance was immditate and helpful. We were very pleased with the finished work.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Knowledgeable and precise and put mind at ease sorting issue and putting into place system to deal with problem”

Helpful Report

(Support) - Posted 1 year ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Promptly resolved my issue”

Helpful Report

(Support) - Posted 1 year ago

Hi Craig, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Excellent service!”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Friendly, helpful & quick - very happy with Cobweb”

Helpful Report

(Support) - Posted 1 year ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Minimum 10 characters.”

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(Support) - Posted 1 year ago

Posted 1 year ago

“Michael was very thorough and sorted out the issue with SharePoint and One Drive”

Helpful Report

(Support) - Posted 1 year ago

Hi Sue, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Efficient and timely”

Helpful Report

(Support) - Posted 1 year ago

Hi Maggie, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Ronnie sorted out issue, many thanks!”

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(Support) - Posted 1 year ago

Hi Scott, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Helpful and issue resolved successfully.”

Helpful Report

(Support) - Posted 1 year ago

Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Fast and professional support! thank you.”

Helpful Report

(Support) - Posted 1 year ago

Hi Eli, We really appreciate the opportunity to discuss your feedback - thank you. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very helpful and efficent.”

Helpful Report

(Support) - Posted 1 year ago

Hi Hugh, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“Fast and efficient”

Helpful Report

(Support) - Posted 1 year ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Made a silly error and reformatted my view. Mitchell switched me back to my preferred view in minutes. Job done!”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,348 reviews