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Cobweb Reviews

4.8 Rating 8,295 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company is very helpful with their support and service. When things don't work, they are very good to find solutions and proactive in suggesting options.”

Helpful Report

Posted 6 years ago

Hi Thank you for your kind words, we are really pleased to hear you are happy with the support provided by Cobweb. Kind regards Cobweb

Posted 6 years ago

“Callum managed to resolve the Outlook 2013 cannot remember the password. Can't used Cached Exchange anymore but live moves on happily!”

Helpful Report

(Support) - Posted 6 years ago

Hi Chee We are happy to hear Callum was able to assist you, please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“helpful and quick”

Helpful Report

(Support) - Posted 6 years ago

Hi Good to hear, thank you for reviewing Cobweb! Regards,

Posted 6 years ago

“Good Service”

Helpful Report

(Support) - Posted 6 years ago

Hi Raghib That is great to hear. Kind regards Cobweb

Posted 6 years ago

“Thank you for your assistance.”

Helpful Report

(Support) - Posted 6 years ago

Hi Jeremy We are happy to hear you were pleased with the service provided. Kind regards Cobweb

Posted 6 years ago

“The initial helpdesk response / call routing was poor - asking me to contact the provisioning team which had completed its involvement rather than allocating it to the appropriate technical support team. Once the Provisioning Team had allocated the issue to the right team it was resolved professionally and I was kept informed.”

Helpful Report

(Support) - Posted 6 years ago

Hi Michael Thank you so much for taking the time to write a review, we really appreciate your feedback and will pass this on to the relevant departments. Please do let us know if you require any further assistance. Kind regards Cobweb

Posted 6 years ago

“Great service.”

Helpful Report

(Support) - Posted 6 years ago

Hi We are really pleased to hear that, have a great day! Kind regards Cobweb

Posted 6 years ago

“Good service, although I placed a similiar call the day before and no call was raised, so my ratings of that experience would be very different.”

Helpful Report

(Support) - Posted 6 years ago

Hi Tom Thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“Sound advice”

Helpful Report

(Support) - Posted 6 years ago

Hi That is great to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“very very good”

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(Support) - Posted 6 years ago

Hi Grahaem That is great to hear! Thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Very swift response”

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(Support) - Posted 6 years ago

Hi Rod Thank you for your feedback. Kind regards Cobweb

Posted 6 years ago

“....................”

Helpful Report

(Support) - Posted 6 years ago

Hi Joel Thank you for your review. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Very quick”

Helpful Report

(Support) - Posted 6 years ago

Hi Ben We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 6 years ago

“It solved my 2 problems”

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(Support) - Posted 7 years ago

Hi Nick We are glad to hear it, please let us know if you require any further assistance. Kind regards Cobweb

Posted 7 years ago

“It was resetting the password for my PA because her access was blocked. It took longer than expected to get the response.”

Helpful Report

(Support) - Posted 7 years ago

Hi, Thank you for your review and feedback. Regards, Cobweb

Posted 7 years ago

“Quick accurate response , thanks.”

Helpful Report

(Support) - Posted 7 years ago

Hi Grant That is great to hear, thank you for your review. Kind regards Cobweb

Posted 7 years ago

“Very helpful”

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(Support) - Posted 7 years ago

Hi Sue Thank you for your review, have a great day! Kind regards Cobweb

Posted 7 years ago

“Thorough and helpful”

Helpful Report

(Support) - Posted 7 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 years ago

“Very helpful and efficient service”

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(New Customer) - Posted 7 years ago

Hi We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 7 years ago

“The help and service was very good Thank you from our team at Step One Services Ltd”

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(Service Addition) - Posted 7 years ago

Hi Jamie We are really happy to hear you were pleased with the service provided. Please do let us know if you require anything else. Kind regards Cobweb

Posted 7 years ago

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Cobweb is rated 4.8 based on 8,295 reviews