Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,843 Reviews

95 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful and expedient!!”

Helpful Report

(Support) - Posted 3 years ago

Hi Neil, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Thank you for the speedy assistance!”

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(Support) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Process quite straightforward, engineers who knew what they were talking about”

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(Service Addition) - Posted 3 years ago

Hi Andrew, Many thanks for your feedback and 5-star review. Kind regards, Cobweb

Posted 3 years ago

“It look a week for someone to get back to us which is normal and then advised it was nothing to worry about but if it happens again to contact and they will reopen the ticket.”

Helpful Report

(Support) - Posted 3 years ago

Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Kindest Regards Cobweb

Posted 3 years ago

“Important escalation quickly resolved”

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(Support) - Posted 3 years ago

Hi Flo Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Excellent Support”

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(Support) - Posted 3 years ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 3 years ago

“Mitchell proves once again that making a backup copy before making any changes, is a very sensible approach. Thanks for your help.”

Helpful Report

(Support) - Posted 3 years ago

Hi Julian Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Mitchell and thank you for your feedback. Regards, Cobweb

Posted 3 years ago

“All good! Thank you”

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(Support) - Posted 3 years ago

Hi That's good to hear. Thank you for your review. Regards, Cobweb

Posted 3 years ago

“Very helpful in resolving the issue. Thank you very much”

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(Support) - Posted 3 years ago

Hi Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 3 years ago

“Job done no problem”

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(Support) - Posted 3 years ago

Hi Hugh Thank you for your review. Regards, Cobweb

Posted 3 years ago

“Awesome out of hours service - Top job”

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(Support) - Posted 3 years ago

Hi Steve, Thank you for your 5 star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Great service received from Marc Huges in support.”

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(Support) - Posted 3 years ago

Hi, We are glad Marc was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“I should just like to add a further personal note to this ticket in reiterating how grateful I am for Alex's professionalism, persistence and patience over the last couple of days. It has rarely in the past been such a pleasure spending so much on-line time with anyone working on fixing technical issues! Thank you, and my very best wishes to him.”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you for your kind words for Alex. We're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 3 years ago

“all good :)”

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(Support) - Posted 3 years ago

Hi Will, That's good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“The problem was fixed very quickly and staff spoken to nice”

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(Support) - Posted 3 years ago

Hi Kerry, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Very helpful and good response time”

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(Support) - Posted 3 years ago

Hi Elisca That's great to hear. Regards, Cobweb

Posted 3 years ago

“Excellent prompt and friendly assistance.”

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(Support) - Posted 3 years ago

Hi Di Thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“did what was required sensibly”

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(Support) - Posted 3 years ago

Hi, Thank you for your feedback. Kind regards, Cobweb

Posted 3 years ago

“Easy, direct, helpful.”

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(Support) - Posted 3 years ago

Hi, Thank you for your good review. Kind regards, Cobweb

Posted 3 years ago

“Excellent”

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(Service Addition) - Posted 3 years ago

Hi John, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 3 years ago

Cobweb is rated 4.8 based on 7,843 reviews