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Cobweb Reviews

4.7 Rating 7,840 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast and efficient”

Helpful Report

(Support) - Posted 11 months ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 11 months ago

“Made a silly error and reformatted my view. Mitchell switched me back to my preferred view in minutes. Job done!”

Helpful Report

(Support) - Posted 11 months ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Excellent prompt and polite service!!”

Helpful Report

(Support) - Posted 11 months ago

Hi Caroline, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 11 months ago

“Excellent service as always”

Helpful Report

(Support) - Posted 11 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 11 months ago

“Great customer service and clear instructions”

Helpful Report

(Support) - Posted 11 months ago

Hi, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“resolved the problem very good”

Helpful Report

(Support) - Posted 11 months ago

Hi Angus, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 11 months ago

“I have used cobweb for a number of years now and they have always been helpful when needed. I am no longer in business so I don’t need a domain name any longer, many thanks.”

Helpful Report

(Support) - Posted 11 months ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Morning Thank you for sorting so quickly Kind regards”

Helpful Report

(Support) - Posted 11 months ago

Hi Ian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 11 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 11 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 11 months ago

“Action to modify email configuration was completed speedily”

Helpful Report

(Support) - Posted 11 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 11 months ago

“Excellent all round”

Helpful Report

(Support) - Posted 11 months ago

Hi Bruce, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 11 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 11 months ago

“General Comment - Always pleased with service. If request cannot be met, am always given a good reason and an alternative. This Time - Chris persisted, with regular communication, and solved the issue.”

Helpful Report

(Support) - Posted 11 months ago

Hi Hans, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Chris and for your continued custom over the years. Kind regards Cobweb

Posted 11 months ago

“Quick response and supplied exactly the information I needed”

Helpful Report

(Support) - Posted 11 months ago

Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 11 months ago

“They always respond quickly to tickets and are great at chasing down third parties.”

Helpful Report

(Support) - Posted 1 year ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Evan was Very helpful and dealt with my issue very quickly”

Helpful Report

(Support) - Posted 1 year ago

Hi Sharon, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb

Posted 11 months ago

“Sorted my technical query very quickly”

Helpful Report

(Support) - Posted 1 year ago

“Excellent technical support”

Helpful Report

(Support) - Posted 1 year ago

Hi Matt, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“Very helpful and prompt support.”

Helpful Report

(Support) - Posted 1 year ago

Hi Gaelle, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Took time to Understand the issue, proactive problem solving, good friendly communications, explained next steps and timescales - THANKS!”

Helpful Report

(Support) - Posted 1 year ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

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Cobweb is rated 4.7 based on 7,840 reviews