Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 7,987 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“GREAT Customer service from Michael. Thanks.”

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(Support) - Posted 1 year ago

Hi Simon, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Michael and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“Quick & helpful response.”

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(Support) - Posted 1 year ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 1 year ago

“vg vg vg vg vg”

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(Support) - Posted 1 year ago

Hi Margaret, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 1 year ago

“Always helpful staff, providing great advice and solutions”

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(Service Addition) - Posted 1 year ago

Hi Duncan, We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 1 year ago

“Tricky issue to fix given the lack of information from Microsoft on the root cause. Cobweb staff always friendly, helpful, and determined to get it resolved!”

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(Support) - Posted 1 year ago

HI Tim, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Great service and very helpful.”

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(Support) - Posted 1 year ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 1 year ago

“Excellent Customer Service, as always!”

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(Support) - Posted 1 year ago

Hi Sue Thank you for taking the time to provide a review. Regards, Cobweb

Posted 1 year ago

“Very responsive & helpful. Thank you!”

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(Support) - Posted 1 year ago

Hi Martin Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“I do find Cobwebs tech support excellent. They are patient with my lack of expertise and guide me thro the necessary processes to fix my problem with a sense of calm and understanding.”

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(Support) - Posted 1 year ago

Hi Peter We really appreciate your feedback. Thank you. Regards, Cobweb

Posted 1 year ago

“Ronny was brilliant. Patient, helpful and knowledgeable”

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(Support) - Posted 1 year ago

Hi Barry Thank you for taking the time to provide a review for Ronny. Regards, Cobweb

Posted 1 year ago

“Fast relaible service.”

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(Support) - Posted 1 year ago

Hi Lynsey Thank for your review. Regards, Cobweb

Posted 1 year ago

“Great service and help from Ronnie, many thanks.”

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(Support) - Posted 1 year ago

Hi Toby Thank you for providing a review and feedback for Ronny, Regards, Cobweb

Posted 1 year ago

“Fast efficient service- thanks”

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(Support) - Posted 1 year ago

Hi Craig Thank you for taking the time to provide a review. Regards, Cobweb

Posted 1 year ago

“My emails did a disappearing truck from my iPhone although we’re still available on iPad and Mac desktop. I had tried virtually everything without success. The Conweb technician Ronny resolved the issue speedily, patiently (I’m a tech dinosaur) and cheerily! Great service, thank you.”

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(Support) - Posted 1 year ago

Hi Roger, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Thanks for the assist”

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(Support) - Posted 1 year ago

Hi Lewis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Great support.”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Happy, thank you”

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(Support) - Posted 1 year ago

Hi Anwar, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Excellent service, technical skills and communication. Combined with excellent project management meant that we achieved all of our goals. Very highly reccomend Cbweb Professional Services Team.”

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(Service Addition) - Posted 1 year ago

Hi Daniel, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Luckily I do not have to ring Cobweb often, but when I do the service is always excellent. Today was no exception.”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“When issues arise they are quick to respond and put right and in a friendly and professional way”

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(Support) - Posted 1 year ago

HI Chris, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 7,987 reviews