Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,336 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always excellent technical support”

Helpful Report

(Support) - Posted 1 year ago

Hi Stuart, Thank you so much for your wonderful review! We’re thrilled to know that you have always received excellent technical support from us. Your feedback inspires our team to continue providing top-quality service! Warm regards, Team Cobweb

Posted 1 year ago

“Great assistance from Ronny.”

Helpful Report

(Support) - Posted 1 year ago

Hi Adrian, Thank you for your excellent review! We’re thrilled to hear that Ronny provided you with great assistance. Your positive feedback truly motivates our team to keep delivering top-notch service! Warm regards, Team Cobweb

Posted 1 year ago

“All sorted very smoothly”

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(Support) - Posted 1 year ago

Hi Wendy, Thank you for your fantastic review! We’re so glad to hear that everything was sorted smoothly for you. Your satisfaction is our priority, and your kind words truly inspire us to keep doing what we do best! Warm regards, Team Cobweb

Posted 1 year ago

“Cobweb consistently manage to do achieve what we want from a managed service. A reliable service backed up by knowledgeable and helpful staff.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi there, Thank you for your amazing review! We’re delighted to hear that our team continues to deliver the reliable service you expect. Your kind words about our knowledgeable staff truly motivate us to maintain our high standards! Warm regards, Team Cobweb

Posted 1 year ago

“Problem resolved, issue with Microsoft Dealt with very efficiently by Jamie”

Helpful Report

(Support) - Posted 1 year ago

Hi Philip, Thank you for your wonderful review! We’re so pleased to hear that Jamie efficiently resolved your issue with Microsoft. Your feedback means a lot to us and encourages our team to keep up the great work! Warm regards, Team Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Hi there, Thank you for your stellar review! We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and it motivates us to keep delivering outstanding service! Warm wishes, Team Cobweb

Posted 1 year ago

“Helpful and efficient”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Lynsey, Thank you for your fantastic review! We're so glad to hear that you found our service helpful and efficient. Your kind words inspire us to continue providing the best support possible! Warm regards, Team Cobweb

Posted 1 year ago

“Very good service with deployment of Cybergraph onto our Mimecast estate.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi Nick, Thank you for your excellent review! We’re delighted to hear that you had a positive experience with the deployment of Cybergraph on your Mimecast estate. Your feedback is invaluable and encourages us to keep up the great work! Best wishes, Team Cobweb

Posted 1 year ago

“resolved thank yoiu for comign back to me quickly”

Helpful Report

(Support) - Posted 1 year ago

Hi Karina, Thank you for your wonderful review! We're happy to hear that we could resolve your issue quickly. Your feedback is greatly appreciated and inspires us to keep providing top-notch service! Warm regards, Team Cobweb

Posted 1 year ago

“Great support from Chris as usual :)”

Helpful Report

(Support) - Posted 1 year ago

Hi Kevin, Thank you for your great review! We're thrilled to hear that Chris provided you with excellent support once again. Your satisfaction means a lot to us and keeps our team motivated to deliver the best service possible! Warm regards, Team Cobweb

Posted 1 year ago

“Really helpful and dealt with the issue rapidly.”

Helpful Report

(Support) - Posted 1 year ago

Hi Anne, Thank you for your fantastic review! We're glad to hear that our team was able to address your issue quickly and effectively. Your feedback keeps us motivated to provide the best service possible! Warm regards, Team Cobweb

Posted 1 year ago

“All dewalt with via e-mail. Evan was clear in all messaging and waited responses before taking action. A pleasure to deal with.”

Helpful Report

(Support) - Posted 1 year ago

Hi Brad, Thank you for your wonderful review! We're delighted to hear that Evan provided clear communication and made your experience a pleasure. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service! Warm regards, Team Cobweb

Posted 1 year ago

“As always, most helpful, esoecially Josh and Ronny. Many thanks”

Helpful Report

(Support) - Posted 1 year ago

Hi Sue, Thank you for your lovely review! We're thrilled to hear that Josh and Ronny provided you with such helpful support. Your appreciation means the world to us and motivates our team to keep delivering excellent service! Warm wishes, Team Cobweb

Posted 1 year ago

“Very good support”

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(Support) - Posted 1 year ago

Hi Oliver, Thank you for your fantastic review! We're so glad to hear that you found our support to be very good. Your satisfaction is our priority, and your kind words truly encourage us to keep delivering the best service we can! Best wishes, Team Cobweb

Posted 1 year ago

“Great client care”

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(Support) - Posted 1 year ago

Hi Peter, Thank you for your fantastic review! We're so pleased to hear that you experienced great client care with us. Your satisfaction is what drives us to continually improve our service, and your kind feedback truly motivates our team! Warm regards, Team Cobweb

Posted 1 year ago

“Super speedy resolution enabling me to get on with my day!”

Helpful Report

(Support) - Posted 1 year ago

Hi Jo, Thank you for your wonderful review! We're delighted that our speedy resolution helped you get back to your day without any hassle. Your satisfaction is our top priority, and your kind words truly inspire us! Warm regards, Team Cobweb

Posted 1 year ago

“Great help”

Helpful Report

(Support) - Posted 1 year ago

Hi Muhammed, Thank you for your great review! We're thrilled to know that our team was able to help you effectively. Your feedback means a lot to us and motivates us to keep providing outstanding support! Best wishes, Team Cobweb

Posted 1 year ago

“Josh Lake was an amazing support after i had technical issues with my mailbox. No question was too much for him and he dealt with it himself frm start to finish. Thank you”

Helpful Report

(Support) - Posted 1 year ago

Hi there, Thank you for your amazing review! We're so glad to hear that Josh provided such supportive and effective assistance with your mailbox issues. It's fantastic when our team can help, and your kind words mean a lot to us! Best wishes, Team Cobweb

Posted 1 year ago

“Great care with a client with very obvious limited IT skills”

Helpful Report

(Support) - Posted 1 year ago

Hi Peter, Thank you for your fantastic review! We're glad to hear that our team provided great care while assisting you, especially considering your unique IT needs. Your feedback encourages us to continue delivering personalized support to all our clients! Kind regards, Team Cobweb

Posted 1 year ago

“The support agent Josh was excellent, extremely knowledgeable and professional. A great job.”

Helpful Report

(Support) - Posted 1 year ago

Hi W, Thank you for your wonderful review! We're delighted to hear that Josh provided you with excellent support and showcased his knowledge and professionalism. Your feedback truly inspires us to continue delivering outstanding service! Best wishes, Team Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,336 reviews