Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,661 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you for quick helpful response.”

Helpful Report

(Support) - Posted 1 year ago

Hi Edward, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Achieved the objectives without fuss or problems.”

Helpful Report

(Service Addition) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Thanks Marc - great support!”

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(Support) - Posted 1 year ago

Hi, Thank you for your review. Kind regards Cobweb

Posted 1 year ago

“All very professional”

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(Service Addition) - Posted 1 year ago

Hi Tim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Once again the clever IT Spiders chez Cobweb neutralised a suspect e-mail. All in day's work in The Web!”

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(Support) - Posted 1 year ago

Hi Ash, Thank you for your feedback, we're happy to hear you have been pleased with the service provided by our spiders. Kind regards Cobweb

Posted 1 year ago

“Very helpful and friendly support - all issues taken care of.”

Helpful Report

(Support) - Posted 1 year ago

Hi Jamie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“As good as ever and sorted my problem in no time at all.”

Helpful Report

(Support) - Posted 1 year ago

Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“Already purchased - took too long to respond”

Helpful Report

(Support) - Posted 1 year ago

Hi Mark, Thank you for taking the time to write Cobweb a review. I'm very sorry to hear your experience didn't meet expectations and we appreciate your honest feedback. I will contact you shortly to discuss further, with intention of providing your comments as internal feedback as part of our continuous improvement programme. Kind regards, Cobweb

Posted 1 year ago

“Problem resolved, thank you for your help”

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(Support) - Posted 1 year ago

Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“Great service”

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(Support) - Posted 1 year ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 1 year ago

“Brilliant and responsive service as usual James was very helpful and courteous”

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(Support) - Posted 1 year ago

Hi Gilian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. kind regards Cobweb

Posted 1 year ago

“Activity performed promptly”

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(Support) - Posted 1 year ago

Posted 1 year ago

“super quick reply - thanks”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Had a complex issue with Teams and an auto attendant, Josh & Elliot worked on this issue and managed to identify the issues and resolve. Great job guys, thanks for fixing the issue”

Helpful Report

(Support) - Posted 1 year ago

Hi Stephen, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh & Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Very quick responses and clear instructions. Very helpful and helped me understand and fix the issue.”

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(Support) - Posted 1 year ago

Posted 1 year ago

“Ronnie was brilliant - Identified and resolved my problem in minutes!”

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(Support) - Posted 1 year ago

Hi Kath, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronnie and thank you for your feedback. Kind Regards Cobweb

Posted 1 year ago

“Elliot was very helpful - quick to understand the issue and resolve it. Many thanks, Elliot!”

Helpful Report

(Support) - Posted 1 year ago

Hi Graham, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“The support was timely and knowlegeable - a solution was found very quickly.”

Helpful Report

(Support) - Posted 1 year ago

Hi Eric, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 1 year ago

“Good communication, and sorted quickly. Thank you Michael”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Thanks for the help”

Helpful Report

(Support) - Posted 1 year ago

Hi Mal, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 7,661 reviews