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Cobweb Reviews

4.8 Rating 7,857 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Pointed me in the right direction”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Quick, responsive, resolved query”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Cobweb

Posted 4 years ago

“Fast and efficient”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Understood the issue. Was helpful in manner. Resolved quickly and timely.”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for taking the time to review Cobweb. Regards,

Posted 4 years ago

“Great service from Cobweb and great service from Evan who solved my problem.”

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(Support) - Posted 4 years ago

Hi John Thank you for your review and feedback for Evan. Regards, Cobweb

Posted 4 years ago

“All standard”

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(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Excellent service, no fuss”

Helpful Report

(Support) - Posted 4 years ago

Hi Gordon That's great to hear - thank you for your review. Regards, Cobweb

Posted 4 years ago

“Really good not only got my problem resolved but quickly - many thanks”

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(Support) - Posted 4 years ago

Hi Jill Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Excellent as ever”

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(Support) - Posted 4 years ago

Hi Bruce That's good to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Cobweb Support sorted me out with one call, one e-mail, and got me back in immediately. Also got a full explanation and setup altered to stop it happening again. Happy”

Helpful Report

(Support) - Posted 4 years ago

Hi Gordon Thank you very much for taking the time to write this review. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 4 years ago

“Louis understood my issue and resolved it in an efficient and timely manner. This resulted in no down time for me.”

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(Support) - Posted 4 years ago

Hi Michael Thank you for your review and feedback for Louis. Regards, Cobweb

Posted 4 years ago

“Superb as always”

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(Support) - Posted 4 years ago

Hi Bruce We really appreciate your feedback and review - thank you. Regards, Cobweb

Posted 4 years ago

“Painfully slow and often didn't respond to issues until chased. This used to be a good company but recently their support let them down”

Helpful Report

(Support) - Posted 4 years ago

Hi Lee Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Closed tickets without resolving the issue. Painfully slow and often didn't respond to issues until chased. This used to be a good company but recently their support let them down”

Helpful Report

(Support) - Posted 4 years ago

Hi Lee Thank you so much for taking the time to write Cobweb a review, we appreciate your feedback, and our Customer Relations team will be in contact to discuss further. Regards,

Posted 4 years ago

“Great service as always :)”

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(Support) - Posted 4 years ago

Hi Nimesh That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Quick and friendly support thanks Daniel!”

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(Support) - Posted 4 years ago

Hi Celeste Thank you for your review and feedback for Daniel. Regards Cobweb

Posted 4 years ago

“I had in my view a serious problem ie no emails on any device. Danielle sorted all my problems and I am most grateful”

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(Support) - Posted 4 years ago

Hi Tom Thank you for your review and feedback for Daniel. Regards, Cobweb

Posted 4 years ago

“Louis Lovett is brilliant !”

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(Support) - Posted 4 years ago

Hi Brygida Thank you for your review and lovely feedback for Louis. Regards, Cobweb

Posted 4 years ago

“Excellent and fast”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Once again it took more than a week to resolve a simple issue.”

Helpful Report

(Support) - Posted 4 years ago

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Cobweb is rated 4.8 based on 7,857 reviews