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Cobweb Reviews

4.7 Rating 7,840 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service. Thanks guys. Happy Holidays to you all!”

Helpful Report

(Support) - Posted 3 years ago

Hi Tom, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Happy Holidays to you too! Kind regards, Cobweb

Posted 3 years ago

“Always super efficient”

Helpful Report

(Support) - Posted 3 years ago

Hi Max, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Speedy service with the detailed information we required to sort our issue. Thank you.”

Helpful Report

(Support) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Amazing support from Mitchell, resolved my request super quick and was exceptionally friendly as always. Always done an amazing job to help me, thank you!”

Helpful Report

(Support) - Posted 3 years ago

Hi Daniel, We are glad Mitchell was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Very fast - thanks”

Helpful Report

(Support) - Posted 3 years ago

Hi Lyndsey, Thank you for taking the time to review Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Thank you Josh for your help and patience, much appreciated”

Helpful Report

(Support) - Posted 3 years ago

Hi Lyndsey, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“very fast - many thanks”

Helpful Report

(Support) - Posted 3 years ago

Hi Lynsey, Thank you for your 5 star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Very Efficient - Thank You.”

Helpful Report

(Support) - Posted 3 years ago

Hi Eric, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Thanks to Marc Hughes for the very reassuring support today. Issue sorted quickly and professionally.”

Helpful Report

(Support) - Posted 3 years ago

Hi, We are glad was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Good knowledge and direction”

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(Support) - Posted 3 years ago

Hi Jacqueline, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“We had got into a bit of a muddle with you about Direct Debit payments, but Lauren understood the issue and corrected it, and was very friendly and helpful.”

Helpful Report

(Support) - Posted 3 years ago

Hi Richard, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“perfect, thank you.”

Helpful Report

(Support) - Posted 3 years ago

Hi Jon Thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“I've been with Cobweb since the last century ( I could be your oldest customer? ). I have always received first class service, and I really appreciate this, especially as I hear nightmare stories from others with their providers. Thanks again. Happy Christmas to all of you.”

Helpful Report

(Support) - Posted 3 years ago

Hi Bourke Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Merry Christmas from all at Cobweb

Posted 3 years ago

“Joshua very graciously created a shortcut for me as I try to deal with being shut out by Microsoft because my machine is too old.”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you for taking the time to provide a review for Josh. Regards, Cobweb

Posted 3 years ago

“Usual good service, thanks, James”

Helpful Report

(Support) - Posted 3 years ago

Hi James, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“knowledgeable and resolved well.”

Helpful Report

(Support) - Posted 3 years ago

Hi Nigel, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“The phone was answered very quickly and my issue was resolved immediately and easily.”

Helpful Report

(Support) - Posted 3 years ago

Hi Fiona, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Always very helpful”

Helpful Report

(Support) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Josh was very knowledgable and patient, providing information to guide me through the resolution of my problem.”

Helpful Report

(Support) - Posted 3 years ago

Hi Graham That's great to hear - thank you for your review and feedback for Josh. Regards, Cobweb

Posted 3 years ago

“Josh was very helpful and patent on the phone today. He identifed a DNS isssue (SPF record) that was most likely causing the issues. Great service.”

Helpful Report

(Support) - Posted 3 years ago

Hi That's great to hear and Josh will really appreciate your review and feedback. Regards, Cobweb

Posted 3 years ago

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Cobweb is rated 4.7 based on 7,840 reviews