Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,840 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Metrics

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always good support”

Helpful Report

(Support) - Posted 3 years ago

Hi Andrea, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 3 years ago

“Excellent and proactive resolution thank you to an issue if my making! Thanks”

Helpful Report

(Support) - Posted 3 years ago

Hi Sumit, Thank you for your 5 star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Efficient service as usual 10/10”

Helpful Report

(Support) - Posted 3 years ago

Hi Andrew, Many thanks for your feedback and 5 star review. Kind regards, Cobweb

Posted 3 years ago

“Brilliant support from Elliott.”

Helpful Report

(Support) - Posted 3 years ago

Hi Tina, We are glad Elliot was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“excellent service”

Helpful Report

(Support) - Posted 3 years ago

Hi Rebecca, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Many thanks for this, it’s appreciated”

Helpful Report

(Support) - Posted 3 years ago

Hi Paul, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Cobweb services are excellent…the John Lewis of the tech world !”

Helpful Report

(Support) - Posted 3 years ago

Hi Marc, Thank you very much for taking the time to write this lovely review.  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Great service!!”

Helpful Report

(Support) - Posted 3 years ago

Hi Paul Thank you for your 5 star review and feedback, very much appreciated. Regards, Cobweb

Posted 3 years ago

“Thank you Oliver for a implementation service well and timely delivered.”

Helpful Report

(Service Addition) - Posted 3 years ago

Hi Edward, Great news! Thank you for taking the time to review Cobweb! Kind regards, Cobweb

Posted 3 years ago

“1st class service from the helpdesk”

Helpful Report

(Support) - Posted 3 years ago

Hi James That's great to hear - thank you for taking the time to provide a review. Regards, Cobweb

Posted 3 years ago

“Poor communication on next steps. The issue had to be chased several times. The ticket was left unresolved because a staff member finished shift and didn't handover.”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you so much for taking the time to write a review. If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com Kindest Regards Cobweb

Posted 3 years ago

“Excellent Service”

Helpful Report

(Support) - Posted 3 years ago

Hi John, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“very good 10/10”

Helpful Report

(Support) - Posted 3 years ago

Hi Mark Thank you for your 5 star review and feedback. Regards, Cobweb

Posted 3 years ago

“Elliot was excellent resolved my issue extremely quickly, thank you.”

Helpful Report

(Support) - Posted 3 years ago

Hi Carol Thank you for your review and feedback for Elliot. Regards, Cobweb

Posted 3 years ago

“Speedy resolution, and polite service.”

Helpful Report

(Support) - Posted 3 years ago

Hi That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 3 years ago

“Efficient and prompt service/resolution”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you for your feedback and 5 star review. Regards, Cobweb

Posted 3 years ago

“Very quick and professional”

Helpful Report

(Support) - Posted 3 years ago

Hi Alistair Thank you for your review and feedback, which is much appreciated. Regards, Cobweb

Posted 3 years ago

“I already have why are you asking me to type stuff too?”

Helpful Report

(Support) - Posted 3 years ago

Hi Dominic Thank you for your review. Regards, Cobweb

Posted 3 years ago

“Fast response and found a quick solution. Thanks!”

Helpful Report

(Support) - Posted 3 years ago

Hi Howard Thank you for your feedback and 5 star review. Regards, Cobweb

Posted 3 years ago

“Very good support and sorted the problem”

Helpful Report

(Support) - Posted 3 years ago

Hi Simon, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

Cobweb is rated 4.7 based on 7,840 reviews