Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,655 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Always helpful. Thank you”

Helpful Report

(Support) - Posted 8 months ago

Hi, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 8 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 8 months ago

“Knowledgable, quick and lovely manner. Thank you”

Helpful Report

(Support) - Posted 8 months ago

Hi Clare, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 8 months ago

“Excellent support from Cobweb as usual”

Helpful Report

(Support) - Posted 8 months ago

Hi Matt, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Ronny understood that the computer is just a tool to us. All the while it is working, great. If it stops functioning for any reason, we are stuffed. That is why we have relied on Cobweb since its founding members helped us. Since then you have gone from strength to strength, with many new technicians on your books, Ronny understands the need to adjust his approach non web surfers, like us and we have been very happy that he is on your team - hence 5 well earned stars!!”

Helpful Report

(Support) - Posted 8 months ago

Hi Barry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Intercepted malicious mail and rectified swiftly, typical Cobweb smart techi-spiders chez Cobweb”

Helpful Report

(Support) - Posted 8 months ago

Hi Ash, Thank you again for you kind review. Our Spiders are continuously striving to endeavour to fix and issues you may encounter. Please dont hesitate to get on the spidey line should anything happen again. Kind regards Cobweb

Posted 8 months ago

“fantastic support”

Helpful Report

(Support) - Posted 8 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Understood our Problem and resolved quickly”

Helpful Report

(Support) - Posted 8 months ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“I had a problem and the support team resolved for me in a short period of time”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 8 months ago

“Issue with missing emails in Outlook was handled quickly and efficiently by Josh.”

Helpful Report

(Support) - Posted 8 months ago

Hi Chee, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Our query was dealt with very quickly and efficiently. Correspondance was immditate and helpful. We were very pleased with the finished work.”

Helpful Report

(Service Addition) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 8 months ago

“Knowledgeable and precise and put mind at ease sorting issue and putting into place system to deal with problem”

Helpful Report

(Support) - Posted 8 months ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Promptly resolved my issue”

Helpful Report

(Support) - Posted 8 months ago

Hi Craig, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Excellent service!”

Helpful Report

(Support) - Posted 8 months ago

Posted 8 months ago

“Friendly, helpful & quick - very happy with Cobweb”

Helpful Report

(Support) - Posted 8 months ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 8 months ago

Posted 8 months ago

“Michael was very thorough and sorted out the issue with SharePoint and One Drive”

Helpful Report

(Support) - Posted 8 months ago

Hi Sue, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Efficient and timely”

Helpful Report

(Support) - Posted 8 months ago

Hi Maggie, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 8 months ago

“Ronnie sorted out issue, many thanks!”

Helpful Report

(Support) - Posted 8 months ago

Hi Scott, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Helpful and issue resolved successfully.”

Helpful Report

(Support) - Posted 8 months ago

Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

Cobweb is rated 4.7 based on 7,655 reviews