Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.74

4.7 Rating 7,655 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Metrics

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 8 months ago

“Thank you for your help Mitchell, the issue was resolved.”

Helpful Report

(Support) - Posted 8 months ago

Hi Sara, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Mitchell and thank you for your feedback. Kind regards Cobweb

Posted 8 months ago

“Quick response. Informative”

Helpful Report

(Support) - Posted 8 months ago

Posted 8 months ago

“As always support was very forthcoming and withiut judgement”

Helpful Report

(Support) - Posted 8 months ago

Hi Lewis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Everything was fine”

Helpful Report

(Support) - Posted 8 months ago

Hi Joel, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Hopefully all is back to normal now. The problem was dealt with quickly and efficiently”

Helpful Report

(Support) - Posted 8 months ago

Hi Stan, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Eternally grateful for your fantastic service and your patience!”

Helpful Report

(Service Addition) - Posted 8 months ago

Hi Nicky, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Issue sorted very quickly by Alex”

Helpful Report

(Support) - Posted 8 months ago

Hi Stewart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Alex and thank you for your feedback. Kind regards Cobweb

Posted 8 months ago

“As always excellent service from tech team which is much appreciated.”

Helpful Report

(Support) - Posted 8 months ago

Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Quick response fro Steve (Wallis) and solution in place”

Helpful Report

(Support) - Posted 8 months ago

Hi Joey, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Steve and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Evan was very helpful and understanding”

Helpful Report

(Support) - Posted 8 months ago

Hi Zoe, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Thanks for investigating, good reply, happy to mark this as resolved.”

Helpful Report

(Support) - Posted 8 months ago

HI Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 8 months ago

“All good. Thanks”

Helpful Report

(Support) - Posted 8 months ago

Hi Adrian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 8 months ago

“Pretty much every call I've made since I started last Monday has been excellent - and you are all very patient too - thank you!”

Helpful Report

(Support) - Posted 8 months ago

Hi Sarah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Great swift service from Josh”

Helpful Report

(Support) - Posted 8 months ago

Hi Lee, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Understood issue progressed the investigation up to Microsoft and revert with fix and resolved issue over couple of contacts. Thank you”

Helpful Report

(Support) - Posted 8 months ago

Hi David, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Nasty pretend ransome mail sorted by the clever IT Guru Spiders at Cobweb”

Helpful Report

(Support) - Posted 8 months ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 8 months ago

“Swift, concise and managed, thank you.”

Helpful Report

(Support) - Posted 8 months ago

Hi Matthew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Cheers Richard - You have been great!”

Helpful Report

(Service Addition) - Posted 8 months ago

Hi Kieran, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Richard and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“The Team at Cobweb are all excellent in corresponding and very prompt with any issues we may have. The support is excellant.”

Helpful Report

(Support) - Posted 8 months ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

Cobweb is rated 4.7 based on 7,655 reviews