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Cobweb Reviews

4.7 Rating 7,655 Reviews
95 %
of reviewers recommend Cobweb
Company Reviews Metrics Info
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Eli H
Verified Buyer
“Fast and professional support! thank you.”
Helpful Report
(Support) - Posted 8 months ago
Hi Eli, We really appreciate the opportunity to discuss your feedback - thank you. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 8 months ago
Hugh A
Verified Buyer
“Very helpful and efficent.”
Helpful Report
(Support) - Posted 8 months ago
Hi Hugh, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 8 months ago
Lynsey A
Verified Buyer
“Fast and efficient”
Helpful Report
(Support) - Posted 8 months ago
Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 8 months ago
Ash G
Verified Buyer
“Made a silly error and reformatted my view. Mitchell switched me back to my preferred view in minutes. Job done!”
Helpful Report
(Support) - Posted 8 months ago
Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 8 months ago
Tom C
Verified Buyer
“good service , as always”
Helpful Report
(Support) - Posted 8 months ago
Hi Tom, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 8 months ago
Caroline E
Verified Buyer
“Excellent prompt and polite service!!”
Helpful Report
(Support) - Posted 8 months ago
Hi Caroline, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Excellent service as always”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 8 months ago
B S
Verified Buyer
“Great customer service and clear instructions”
Helpful Report
(Support) - Posted 9 months ago
Hi, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Angus P
Verified Buyer
“resolved the problem very good”
Helpful Report
(Support) - Posted 9 months ago
Hi Angus, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 9 months ago
Stephen K
Verified Buyer
“I have used cobweb for a number of years now and they have always been helpful when needed. I am no longer in business so I don’t need a domain name any longer, many thanks.”
Helpful Report
(Support) - Posted 9 months ago
Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Ian A
Verified Buyer
“Morning Thank you for sorting so quickly Kind regards”
Helpful Report
(Support) - Posted 9 months ago
Hi Ian, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Action to modify email configuration was completed speedily”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 9 months ago
Bruce A
Verified Buyer
“Excellent all round”
Helpful Report
(Support) - Posted 9 months ago
Hi Bruce, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 9 months ago
Hans V
Verified Buyer
“General Comment - Always pleased with service. If request cannot be met, am always given a good reason and an alternative. This Time - Chris persisted, with regular communication, and solved the issue.”
Helpful Report
(Support) - Posted 9 months ago
Hi Hans, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Chris and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
Toby W
Verified Buyer
“Quick response and supplied exactly the information I needed”
Helpful Report
(Support) - Posted 9 months ago
Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 9 months ago
Andrew B
Verified Buyer
“They always respond quickly to tickets and are great at chasing down third parties.”
Helpful Report
(Support) - Posted 9 months ago
Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Sharon T
Verified Buyer
“Evan was Very helpful and dealt with my issue very quickly”
Helpful Report
(Support) - Posted 9 months ago
Hi Sharon, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Evan and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
Ross M
Verified Buyer
“Sorted my technical query very quickly”
Helpful Report
(Support) - Posted 9 months ago
Cobweb is rated 4.7 based on 7,655 reviews
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