Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,369 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, friendly, advisor who resolved the issue within 1 call. Very happy with todays service. Thank you.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 1 year ago

“Great Service”

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(Support) - Posted 1 year ago

Hi Kork, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Issue was sorted very quickly”

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(Support) - Posted 1 year ago

Hi Emma, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 1 year ago

“Excellent service”

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(Service Addition) - Posted 1 year ago

Hi Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 1 year ago

“Great service, as always. Many thanks.”

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(Support) - Posted 1 year ago

Hi Kevin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“V fast service”

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(Support) - Posted 1 year ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Great help from Elliot in the support team - thank you.”

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(Support) - Posted 1 year ago

Hi Carolyne, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Minimum 10 characters.”

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(Support) - Posted 1 year ago

Posted 1 year ago

“I have been very impressed with how Josh Lake dealt with my issue. He is clearly very knowledgeable, has been able to explain things really easily to me to understand the issues and the steps that need to be taken to resolve them. I appreciate it has taken a bit longer to resolve than maybe it should have due to me working part-time and my availability, and his friendly nudges to make sure we get it sorted have been welcomed. Josh is also very polite and friendly, so keep up the good work!”

Helpful Report

(Support) - Posted 1 year ago

Hi Samantha, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Very quick response, excellent advice”

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(Support) - Posted 1 year ago

Hi Stephen, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Great always so timely and proactive to any problems may encountwr”

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(Support) - Posted 1 year ago

Hi Rachel, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Superb customer service. Fast, effective, thorough.”

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(Support) - Posted 1 year ago

Posted 1 year ago

“Super efficient and helpful everytime!”

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(Support) - Posted 1 year ago

Hi Avanti, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“My issue wasn’t within the remit of cobweb support but the technician was still able to help me sort my problem! Went over and beyond!”

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(Support) - Posted 1 year ago

Hi Ash, Thank you - we are pleased you were happy with the service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Aways A1 service form Cobweb!”

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(Support) - Posted 1 year ago

Hi Marc, We really appreciate the opportunity to discuss your feedback - thank you. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“As ever, answered phone quickly, very helpful and patient. Everything sorted!”

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(Support) - Posted 1 year ago

Hi Nick, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Fast and decisive service.”

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(Support) - Posted 1 year ago

Hi Luis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Anothe potentially malicious mail got past Mimecast. Together with the Clever Cobweb Supe-spider Posse we sorted and neutralised it.”

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(Support) - Posted 2 years ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by our Cobweb spider posse and thank you for your custom. Kind regards Cobweb

Posted 1 year ago

“Fabulous - they do what they say they are going to do and when. Always great service”

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(Service Addition) - Posted 2 years ago

Hi Steph, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,369 reviews