Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,369 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 1 year ago

“Thank you for your help.”

Helpful Report

(Support) - Posted 1 year ago

Hi Lucy Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“excellent help thank you”

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(Support) - Posted 1 year ago

Hi Alison That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Been meaning to get around to write a review on Elliot as he's helped me on a number of different tickets. He's super patient and continues to follow up with me to make sure everything is okay. He's quick and efficient and it's always a pleasure when Elliot is on the other side of the phone!”

Helpful Report

(Support) - Posted 1 year ago

Hi Arman Thank you for taking the time to provide and review and feedback for Elliot. Regards, Cobweb

Posted 1 year ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 year ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 1 year ago

“Elliot was a great help and a pleasure to deal with”

Helpful Report

(Support) - Posted 1 year ago

Hi Keith Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Extremely helpful”

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(Support) - Posted 1 year ago

Hi Nick That's great to hear. Thank you for your review. Regards, Cobweb

Posted 1 year ago

“Michael helped to restore my Microsoft Exchange password. He was calm and patient as we worked through a nerve-wracking process for me. Thank you so much.”

Helpful Report

(Support) - Posted 1 year ago

Hi Clare Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Michael. Regards, Cobweb

Posted 1 year ago

“As always, saved me; Mike was competent. So able to perceive the issue; So patient. So good to hang on while I slowly stepped through the instructions. Like having a full back.”

Helpful Report

(Support) - Posted 1 year ago

Hi Sue Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Michael. Regards, Cobweb

Posted 1 year ago

“very friendly, very effiecent just the ticket”

Helpful Report

(Support) - Posted 1 year ago

Hi Chris Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 1 year ago

“Fast efficient service”

Helpful Report

(Support) - Posted 1 year ago

Hi David Thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Good prompt service”

Helpful Report

(Support) - Posted 1 year ago

Hi Nick, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Elliot is an asset to the company - always on hand to help and will always go over and above to help and assist! Great customer service - always :)”

Helpful Report

(Support) - Posted 1 year ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Prompt, polite and helpful.”

Helpful Report

(Support) - Posted 1 year ago

Hi Dairsie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Michael who was dealing with my request made simple work of it and I'm very impressed with the tech team at Cobweb . I will have no hesitation asking for IT support again Keith”

Helpful Report

(Support) - Posted 1 year ago

Hi Keith, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Michael and thank you for your feedback. Kind regards Cobweb

Posted 1 year ago

“We now have daily occurences whereby malicious or supected malicious mails are getting pst Mimecast. The clever IT Spiders chez Cobweb are on my case with MS Minecast to see why this happens every day.”

Helpful Report

(Support) - Posted 1 year ago

Hi Ash, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb Spiders

Posted 1 year ago

“Fast service, assertive, experienced consultant”

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(Support) - Posted 1 year ago

Hi Luis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Michael provided us with a quick resolution to our problem and was friendly and helpfull throughout the experience. Many Thanks, really appreciated!”

Helpful Report

(Support) - Posted 1 year ago

Hi Pieter, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Josh was very helpful and waited online when I contacted the DNS. He appeared much more knowedgeable than the other parties I was liasing with”

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(Support) - Posted 1 year ago

Hi David, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 1 year ago

“Your Technician was able to check my new outlook settings and demonstrate all was working poperly.”

Helpful Report

(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

Cobweb is rated 4.8 based on 8,369 reviews