Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,369 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been with you since you were a pretty small outfit, years and years ago. It gets better and better! Brilliant. Thank you for being there in the background.”

Helpful Report

(Support) - Posted 2 years ago

Hi Tim, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Excllent helpful service.”

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(Support) - Posted 2 years ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Flo was brilliant; great experience of using Cobweb as usual…. Always 10/10”

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(Service Addition) - Posted 2 years ago

Hi Brian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Flo and for your continued custom over the years. Kind Regards Cobweb

Posted 2 years ago

“very helpful techinical chap, he understood what i needed to do straight away and helped me do it without any fuss”

Helpful Report

(Support) - Posted 2 years ago

Hi John, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest regards Cobweb

Posted 2 years ago

“Great help. Thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Basil, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very good support and fast response times”

Helpful Report

(Support) - Posted 2 years ago

Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb

Posted 2 years ago

“Josh was very patient with me and helped me beyond the initial ticket. Greatly appreciated!”

Helpful Report

(Support) - Posted 2 years ago

Hi Arman, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“As always great service.”

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(Support) - Posted 2 years ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“Very helpful and professional Tenant Review. Cobweb have always provided good service and excellent technical services that were invaluable for highly technical or bespoke projects and tasks.”

Helpful Report

(Service Addition) - Posted 2 years ago

Hi Daniel, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Quick and easy. Great stuff.”

Helpful Report

(Support) - Posted 2 years ago

Hi Stewart, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very helpful!”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Ronny was super fast. I called support early this morning and asked for him to sort out a ticket and and it was sorted within 30 minutes.”

Helpful Report

(Support) - Posted 2 years ago

Hi Jeremy, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Ronny. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Excellent support, thank you!”

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(Support) - Posted 2 years ago

Posted 2 years ago

“as sual Cobweb has been helpful. Thanks”

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(Support) - Posted 2 years ago

Hi Michou, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“All great thanks”

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(Support) - Posted 2 years ago

Hi Karen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Great support from Chris :)”

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(Support) - Posted 2 years ago

Hi Kevin, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Chris and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Alex Luong was a great help and quick to respond!”

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(Support) - Posted 2 years ago

Posted 2 years ago

“Satisfied with the service from Cobweb”

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(Support) - Posted 2 years ago

Hi Vrinda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Josh was very helpful in getting the issue resolved and he also checked all the users on the account to see if they could experience the same issue. He ensured that all the users are now set up the same going forward.”

Helpful Report

(Support) - Posted 2 years ago

Hi Sue, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Very helpful and knowledgable.”

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(Support) - Posted 2 years ago

Hi Philippa, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

Cobweb is rated 4.8 based on 8,369 reviews