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Cobweb Reviews

4.8 Rating 8,369 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from Elliot once again - Fantastic customer service :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Nimesh. Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“He was good and helpfull”

Helpful Report

(Support) - Posted 2 years ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“As always, Cobweb is always on point with queries and very helpful to steer basic users through any issues.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Great service from Ronny Chambers.”

Helpful Report

(Support) - Posted 2 years ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Very helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi Neil, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 years ago

“Quick response, issue resolved quickly”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Speed and assertive solution.”

Helpful Report

(Support) - Posted 2 years ago

Hi Luis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Was good to talk to and quick to explore. Happy with the infomation given. Great service!”

Helpful Report

(Support) - Posted 2 years ago

Hi Robin, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very fast and helpful”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Excellent service from Mark”

Helpful Report

(Support) - Posted 2 years ago

Hi Neil, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service provided by Marc. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“The issue was resolved quickly”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Great service, super quick and effective :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Lorna, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Fast and efficient as always”

Helpful Report

(Support) - Posted 2 years ago

Hi Qaiser, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 years ago

“Fast and accurate response from Alex.”

Helpful Report

(Support) - Posted 2 years ago

Hi Ardie, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Alex and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Ronny Chambers investigated a suspected malicious mail and siorted it in Cobweb's usual excellent manner. Mincast had some tech issues so timing was slower than Cobweb's normal MO”

Helpful Report

(Support) - Posted 2 years ago

Hi Ash, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service provided by Ronny. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Efficient, many thanks”

Helpful Report

(Support) - Posted 2 years ago

Hi Lynsey, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 2 years ago

“Very good service.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

“Elliot has been really helpful with getting one of my team members us up and running on a new device today.... Great service as always from Cobweb :)”

Helpful Report

(Support) - Posted 2 years ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 2 years ago

“Faultless”

Helpful Report

(Support) - Posted 2 years ago

Hi Tim, Thank you so much for your kind review, we are very glad to hear you were happy with the set-up service provided. If there is anything else, we can help you with then please do contact us. Kindest regards Cobweb

Posted 2 years ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 years ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 years ago

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Cobweb is rated 4.8 based on 8,369 reviews