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Cobweb Reviews

4.8 Rating 7,854 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“As usual, Cobweb support very good.”

Helpful Report

(Support) - Posted 4 years ago

Hi John Thank you for your review - that's great to hear. Regards, Cobweb

Posted 4 years ago

“Thank you!”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Took time to listen and explain what I need to do.”

Helpful Report

(Support) - Posted 4 years ago

Hi John Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Prompt efficient service. Thank you”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“As an 82 year old with hearing loss I found some problem with speech speed of your staff . Nor am I good at pickiing up on the commands I am asked to confirm.”

Helpful Report

(Support) - Posted 4 years ago

Hi Bud Thank you for your review and we note your feedback. Regards, Cobweb

Posted 4 years ago

“Quick response - help guide allowed e to solve the issue.”

Helpful Report

(Support) - Posted 4 years ago

Hi That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Daniel Hoyland is always very helpful, and patient with us as we're not often as responsive as we should be.”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback for Daniel. Regards, Cobweb

Posted 4 years ago

“great thasnks”

Helpful Report

(Support) - Posted 4 years ago

Hi Richard Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“I took the old age method - re-booting my Laptop. All OK Thankyou”

Helpful Report

(Support) - Posted 4 years ago

Hi Michael Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Alex seemed to be knowledgeable and prompt. Very pleasant support experience. Thank you.”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter, We are glad Alex was able to assist. Please do contact us if there is anything else we can help you with. Kind Regards, Cobweb

Posted 4 years ago

“Great support if a little slow (but during these covid times that seems to be the issue everywhere).”

Helpful Report

(Support) - Posted 4 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Regards, Cobweb

Posted 4 years ago

“Previous support guy failed to make notes or action what he said he would. Josh saved the day and cleared up the previous guys mess”

Helpful Report

(Support) - Posted 4 years ago

Hi Gregg, Thank you for your review - we really appreciate your honest feedback and are glad Josh could help.  We have informed our Customer Relations team and they will contact you shortly. If there is anything else we can help you with, then please do contact us. Regards, Cobweb

Posted 4 years ago

“All good, thanks.”

Helpful Report

(Support) - Posted 4 years ago

Hi Malcolm, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service.  We constantly strive to improve our customer service and offer the best support to our customers.  Please do contact us if there is anything else we can help you with. Kind Regards, Cobweb

Posted 4 years ago

“Speedy, courteous, knowledgable & professional service throughout.”

Helpful Report

(Support) - Posted 4 years ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom over the years. Regards, Cobweb

Posted 4 years ago

“Speedy, courteous, knowledgable & professional service throughout.”

Helpful Report

(Support) - Posted 4 years ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team.   Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“As always - excellent service!!”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom over the years. Regards, Cobweb

Posted 4 years ago

“Service is good but but could quicker and to the point”

Helpful Report

(Support) - Posted 4 years ago

Hi Ali, Thank you so much for taking the time to write a review.  We use this feedback to ensure we constantly strive to improve our customer service.   Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“Excellent service thank you”

Helpful Report

(Support) - Posted 4 years ago

Hi, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 4 years ago

“Good and helpful”

Helpful Report

(Support) - Posted 4 years ago

Hi Richard, Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“Excellent service from Daniel. Was prompt and efficient, thank you”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback for Daniel. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 7,854 reviews