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Cobweb Reviews

4.8 Rating 7,854 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“very good as always”

Helpful Report

(Support) - Posted 4 years ago

Hi Nick That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Josh was just so helpful. Makes life for me easy.”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 4 years ago

“Thanks very much!”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter, Thank you for taking the time to provide us with your 5-star feedback.   Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“Thanks for resolving swiftly and without fuss!”

Helpful Report

(Support) - Posted 4 years ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our Support Team.   Please do let us know if there is anything else we can help you with. Regards, Cobweb

Posted 4 years ago

“Very quick and efficient response”

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(Support) - Posted 4 years ago

Hi, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 4 years ago

“Service was good although it took over a day to get an answer”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Password reset after migrating from PC to Mac. All done eventually! Thanks”

Helpful Report

(Support) - Posted 4 years ago

Hi Craig Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“My problem was resolved speedily and efficiently”

Helpful Report

(Support) - Posted 4 years ago

Hi David Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“This is something that hasn't been resolved but thank you for trying.”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your 5-star review. Regards, Cobweb

Posted 4 years ago

“I originally wanted to add an extra user to our service via the Cobweb portal. I was unable to complete this online so called support. They advised that I email the request through so it could be completed that way. Although the user was added by doing it this way it would be great if the portal itself worked for me.”

Helpful Report

(Support) - Posted 4 years ago

Hi Rob Thank you for your review and feedback. We will send you a separate email on how you can add additional users in the future. Regards, Cobweb

Posted 4 years ago

“Issue resolved.”

Helpful Report

(Support) - Posted 4 years ago

Hi Malcolm Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Every time a call is made to the support crew, they're always courteous and helpful. No nonsense and easy to work with alomst without exception.”

Helpful Report

(Support) - Posted 4 years ago

Hi Michael Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 4 years ago

“Brilliant service. Thank you”

Helpful Report

(Support) - Posted 4 years ago

Hi Margaret That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Absolutely brilliant - thank you Declan”

Helpful Report

(Support) - Posted 4 years ago

Hi Margaret Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Declan. Regards, Cobweb

Posted 4 years ago

“Rory was very helpful as always!”

Helpful Report

(Support) - Posted 4 years ago

Hi Nimesh Thank you for your review and feedback for Rory. Regards, Cobweb

Posted 4 years ago

“You ask for feedback the issue as yet has not been resolved !”

Helpful Report

(Support) - Posted 4 years ago

Hi Martin Hi, Thank you for your review. Given your feedback, we will call to check this has been resolved for you. If you would like to provide any further feedback please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 4 years ago

“Effectively solved the problem”

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(Support) - Posted 4 years ago

Hi Thank you for your 5-star review and feedback. Regards, Cobweb

Posted 4 years ago

“Quickly resolved request”

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(Support) - Posted 4 years ago

Hi Tim Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“went quickly and the tech knew what he was doing, all I could ask for!”

Helpful Report

(Support) - Posted 4 years ago

Hi That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Thank you for the help resolving this”

Helpful Report

(Support) - Posted 4 years ago

Hi David Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 7,854 reviews