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Cobweb Reviews

4.8 Rating 8,222 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh was very knowledgable and patient, providing information to guide me through the resolution of my problem.”

Helpful Report

(Support) - Posted 3 years ago

Hi Graham That's great to hear - thank you for your review and feedback for Josh. Regards, Cobweb

Posted 3 years ago

“Josh was very helpful and patent on the phone today. He identifed a DNS isssue (SPF record) that was most likely causing the issues. Great service.”

Helpful Report

(Support) - Posted 3 years ago

Hi That's great to hear and Josh will really appreciate your review and feedback. Regards, Cobweb

Posted 3 years ago

“Josh was very helpful and talked me though how to complete the operations.”

Helpful Report

(Support) - Posted 3 years ago

Hi Nick Thank you for taking the time to provide feedback and a review for Josh. Regards, Cobweb

Posted 3 years ago

“problem solved - thanks Josh!”

Helpful Report

(Support) - Posted 3 years ago

Hi Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 3 years ago

“Initially the service on Saturday was not the best. On Monday Josh was amazing and fixed the issue in 10 mins, amazing!”

Helpful Report

(Support) - Posted 3 years ago

Hi Gordon, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Josh very quickly expained how to resolve our issue. All good!”

Helpful Report

(Support) - Posted 3 years ago

Hi, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Very easy and prompt response.”

Helpful Report

(Support) - Posted 3 years ago

Hi Martin, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Sent an email asking for help. Your support engineer created the new address we asked for within a couple of hours. Excellent service.”

Helpful Report

(Support) - Posted 3 years ago

Hi Stephen, Thank you for taking the time to review us, your review is very much appreciated!  Please do contact us if there is anything else we can help you with!  Have a good day! Kind regards, Cobweb

Posted 3 years ago

“Great support and speedy response really got me out of a Jam Thanks”

Helpful Report

(Support) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Josh was really patient and helpful in resolving the issue.”

Helpful Report

(Support) - Posted 3 years ago

Hi Mark, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Very quick to get through on phone and sort the issue”

Helpful Report

(Support) - Posted 3 years ago

Hi, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Josh was able to identify the issue I had with scammers trying to hack my email account and advised appropriate action, to go for a Microsoft authentication service app. The shared screen that he used help to identify this issue quickly. I would rate Josh as an excellent technician.”

Helpful Report

(Support) - Posted 3 years ago

Hi Keith, We are glad Josh was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Professionally handled with a positive resolution in a timely way. Thank you.”

Helpful Report

(Support) - Posted 3 years ago

Hi William, That's really good to hear - thank you for your review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Excellent service - Issues resolved within 5 mins”

Helpful Report

(Support) - Posted 3 years ago

Hi Kath, Thank you for your 5-star review and feedback. Kind regards, Cobweb

Posted 3 years ago

“Twice in as many weeks I have had a timely response and an excellent outcome to my requests. I can't really fault Cobweb, at all - thanks!”

Helpful Report

(Support) - Posted 3 years ago

Hi Roger, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“This was sorted out by the next day, and the technician was very helpful.”

Helpful Report

(Support) - Posted 3 years ago

Hi Karin, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

“Alex was very helpful and pragmatic about suggesting a solution. Ideal!!”

Helpful Report

(Support) - Posted 3 years ago

Hi James, We are glad Alex was able to assist. Please do contact us if there is anything else we can help you with. Kind regards, Cobweb

Posted 3 years ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 years ago

Hi, Thank you for your 4 star review. Kind regards, Cobweb

Posted 3 years ago

“talked me through my new phone set up , and was very patient with me as not the best with new things”

Helpful Report

(Support) - Posted 3 years ago

Hi Samantha, Good to hear you were pleased with the support provided, thank you for reviewing Cobweb. Kind regards, Cobweb

Posted 3 years ago

“Super quick at replying, thank you”

Helpful Report

(Support) - Posted 3 years ago

Hi Nicola, We really appreciate your feedback, thank you!  Please let us know if there is anything else we can help you with.  Have a great day! Kind regards, Cobweb

Posted 3 years ago

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Cobweb is rated 4.8 based on 8,222 reviews