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Cobweb Reviews

4.8 Rating 8,288 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All standard”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

“all gooddddd”

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(Support) - Posted 4 years ago

Hi Ian Thank you for your review. Regards, Cobweb

Posted 4 years ago

“After initial issues the problem was dealt with”

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(Support) - Posted 4 years ago

Hi Gregg Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“it took some time, but the problem is solved.”

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(Support) - Posted 4 years ago

Hi Salomon Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“great support as always from Cobweb. Thanks!”

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(Support) - Posted 4 years ago

Hi Andrew Thank you for taking the time to write a review and for your feedback. Regards, Cobweb

Posted 4 years ago

“Quickly dealt with and checked in to make sure all is correct.”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Technician had no knowledge of Public Folders”

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(Support) - Posted 4 years ago

Hi Glyn Thank you for your review. Regards, Cobweb

Posted 4 years ago

“I had an issue and it was resolved in the best and quickest way.”

Helpful Report

(Support) - Posted 4 years ago

Hi Chris Thank you for taking the time to provide a review and thank you for your feedback. Regards, Cobweb

Posted 4 years ago

“The support is good when received, but it often/always doesn't meet your SLA's.”

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(Support) - Posted 4 years ago

Hi Richard, Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Very good service and result when I got through, wait time for call to be answered a little long”

Helpful Report

(Support) - Posted 4 years ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 years ago

“Emails were answered fully, promptly and efficiently.”

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(Support) - Posted 4 years ago

Hi Ruth Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Elliot always follows up until case is complete!”

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(Support) - Posted 4 years ago

Hi We are pleased to hear Elliot has resolved this to your satisfaction. Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Nothing nore to say”

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(Support) - Posted 4 years ago

Hi Joel Thank you for your review. Regards, Cobweb

Posted 4 years ago

“answer my question quickly”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Request resolved but it took 3 requests as - - first request by email to support didn't seem to get logged properly - second request by phone (2nd number tried) could see original email request but had not been updated - third request as core had not been synched so wasn't showing the requested update”

Helpful Report

(Support) - Posted 4 years ago

Hi Mitchel Thank you for your review. Regards, Cobweb

Posted 4 years ago

“The service was good.”

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(Support) - Posted 4 years ago

Hi That's good to hear - thank you for your review. Regards, Cobweb

Posted 4 years ago

“The support tech was great and no queue. The issue was a cobweb problem in not having set up cobweb core correctly so I could not do a password reset myself.”

Helpful Report

(Support) - Posted 4 years ago

Hi Graham Thank you for your review and feedback. Regards, Cobweb

Posted 4 years ago

“Declan was swift to reply and give first ideas to help - however the first ideas didnt solve the problem, but it gave me ideas to search in other options in Outlook and got is done :-)”

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(Support) - Posted 4 years ago

Hi Robert Thank you for your review. Regards, Cobweb

Posted 4 years ago

“very efficient and listened to my input to resolve the problem I was having in a way that worked for me”

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(Support) - Posted 4 years ago

Hi That's great to hear. Thank you for your feedback. Regards, Cobweb

Posted 4 years ago

“The resolution to the issue was very good. The fact that it happened in the first place is reflewcted by the "Good reponse to quesation 1.”

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(Support) - Posted 4 years ago

Hi Thank you for your review and feedback, which is very much appreciated Regards, Cobweb

Posted 4 years ago

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Cobweb is rated 4.8 based on 8,288 reviews