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Cobweb Reviews

4.7 Rating 7,261 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and an immediate fix”

Helpful Report

(Support) - Posted 3 months ago

Hi Andy Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Regards, Cobweb

Posted 3 months ago

“Excellent Support”

Helpful Report

(Support) - Posted 3 months ago

Hi Val That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 3 months ago

“As usual your support team, this time Michael, sorted out my problem and I am now able to continue using my old laptop as necessary. Thank you very much Michael. It is a pleasure to score you 5 stars.”

Helpful Report

(Support) - Posted 3 months ago

Hi Barry Thank you for taking the time to provide a review for Michael and for your feedback. Regards, Cobweb

Posted 3 months ago

“Resolved the issue quickly”

Helpful Report

(Support) - Posted 3 months ago

Hi Denis Thank you for your review and feedback. Regards, Cobweb

Posted 3 months ago

“Helpful and efficient”

Helpful Report

(Support) - Posted 3 months ago

Hi Lynsey That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 3 months ago

“Excellent and very knowledgeable service and technicians”

Helpful Report

(Support) - Posted 3 months ago

Hi Gillian Good to hear, thank you for reviewing Cobweb and that you were pleased with the support provided. Regards, Cobweb

Posted 3 months ago

“Ronny was great, he provided patient and clear instructions. Many thanks”

Helpful Report

(Support) - Posted 3 months ago

Hi Carol Thank you for your review and feedback for Ronny. Regards, Cobweb

Posted 3 months ago

“The Technical Support Technician Marc Hughes was very friendly and helpful.”

Helpful Report

(Support) - Posted 3 months ago

Hi Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Marc. Regards Cobweb

Posted 3 months ago

“Cobweb has always provided first-rate support - very impressed with the knowledge and professionalism of the tech staff.”

Helpful Report

(Support) - Posted 3 months ago

Hi Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Regards, Cobweb

Posted 3 months ago

“Cobweb solved my problem with zero fuss”

Helpful Report

(Support) - Posted 3 months ago

Hi Tony That's great to hear. Thank you for your review. Regards, Cobweb

Posted 3 months ago

“On the very rare occasions that I have a technical issue, the support is invariably friendly and impressively efficient.”

Helpful Report

(Support) - Posted 3 months ago

Hi Rodney Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 3 months ago

Author didn't leave any comments.

Helpful Report

(Support) - Posted 3 months ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 3 months ago

“Excellent support service. Patient and professional.”

Helpful Report

(Support) - Posted 3 months ago

Hi Sharron That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 3 months ago

“You guys just always deliver great support”

Helpful Report

(Support) - Posted 3 months ago

Hi Jan, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“As a very minor client we have always received helpful and patient advice from Cobweb over many years.”

Helpful Report

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Good service again. Thanks”

Helpful Report

(Support) - Posted 3 months ago

Hi Martin, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 3 months ago

“Excellent as always! Thank you so much for all your help with resolving the issue. Michael was brilliant on the phone especially when I didn’t understand things! Thank you”

Helpful Report

(Support) - Posted 3 months ago

Hi Emma, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom. Kind regards Cobweb

Posted 3 months ago

“very clear and efficient”

Helpful Report

(Support) - Posted 3 months ago

Hi Susannah, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 3 months ago

“Josh was knowledgeable and very patient as we worked through the issues - his excellent service is much appreciated!”

Helpful Report

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

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Cobweb is rated 4.7 based on 7,261 reviews