Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,242 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good response from staff member but you normally get back to me within a few hours when I raise an incedent. First time I had to chase you for a response”

Helpful Report

(Support) - Posted 5 years ago

Hi Peter Thank you for your review, we are experiencing high volumes of requests following the upgrade of our Hosted Exchange service and are trying our best to address all queries in a timely manner. We hope to see a return to normal service very soon, please accept our apologies for any delays you may have experienced. Kind regards Cobweb

Posted 5 years ago

“Very simple request, but actioned quickly - thank you.”

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(Support) - Posted 5 years ago

Hi Richard Thank you for your feedback. Regards, Cobweb

Posted 5 years ago

“Great help, thank you!”

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(Support) - Posted 5 years ago

Hi Thank you for your review! Regards, Cobweb

Posted 5 years ago

“Very helpful”

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(Support) - Posted 5 years ago

Hi Ian That's great to hear. Thank you for your review. Regards, Cobweb

Posted 5 years ago

“Joshua was fast and really efficient great service. Thank you.”

Helpful Report

(Support) - Posted 5 years ago

Hi Adam Thank you for your review and feedback for Josh. Regards, Cobweb

Posted 5 years ago

“great work, thank you”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review. Kind regards Cobweb

Posted 5 years ago

“very good service”

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(Support) - Posted 5 years ago

Hi Peter Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Only a couple of minutes waiting for an answer then good clear guidance from the tech.”

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(Support) - Posted 5 years ago

Hi John Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Very helpful and resolved the issue.”

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(Support) - Posted 5 years ago

Hi Noel Thank you for your review, we are really pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 5 years ago

“very good”

Helpful Report

(Support) - Posted 5 years ago

Hi Thank you for the 5 star review! Kind regards Cobweb

Posted 5 years ago

“Excellent support”

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(Support) - Posted 5 years ago

Hi Gautam Thank you for your review and feedback - it is very much appreciated. Regards, Cobweb

Posted 5 years ago

“all excellent”

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(Support) - Posted 5 years ago

Hi Tracy That's great to hear - thank you for your review. Regards, Cobweb

Posted 5 years ago

“Very helpful, was able to resolve all my issues”

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(Support) - Posted 5 years ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 years ago

“Must give Florian 10/10 for his work moving our 8 companies from HEX2013 to M365. I was dreading the experience but Florian and Cobweb smoothed the way, in particular with the Mimecast setup. Thanks”

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(Service Addition) - Posted 5 years ago

Hi John Thank you so much for your kind words, we are delighted to hear you were pleased with the supported provided by Florian. Please do let us know if you require anything further. Kind regards Cobweb

Posted 5 years ago

“I was in a state having discovered my Office 365 account had been hacked. I had two calls to sort it and both were superb in helping with both the diagnostics and fixing. Hence, why I have been with Cobweb over 20 years”

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(Support) - Posted 5 years ago

Hi Mary Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your continued custom. Regards, Cobweb

Posted 5 years ago

“Great service. Thank you very much.”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Quick turnaround, thank you”

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(Support) - Posted 5 years ago

Hi Matthew Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

“Alex was very knowledgeable and we managed to work together to find and fix the problem”

Helpful Report

(Support) - Posted 5 years ago

Hi We are really pleased to hear that Alex was able to assist you, please let us know if you require any further assistance. Kind regards Cobweb

Posted 5 years ago

“Very patient and helpful once through to an operative”

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(Support) - Posted 5 years ago

Hi We are pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 5 years ago

“Great service and resolution”

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(Support) - Posted 5 years ago

Hi Thank you for your 5 star review, have a great day! Kind regards Cobweb

Posted 5 years ago

Cobweb is rated 4.8 based on 8,242 reviews