Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,195 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to speak to anyone on the phone - given several e-mails to make contact no central point of contact - different people advising different solutions.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for sharing your experience. We’re sorry for the difficulty in reaching a central point of contact and for the conflicting guidance you received. We’ll review our contact process to ensure a single, clear point of contact and consistent solutions moving forward. Kind regards, Team Cobweb

Posted 6 months ago

“We are ever so pleased we chose Cobweb to manage our cloud services, when I made a networking mistake, Michael in support provided an immediate solution, via remote access, made my life easy, professional, swift support, thank you Michael and the Cobweb team!!! :) Regards, John www.solentgroundworks.co.uk”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re delighted to hear Cobweb helped with your cloud services and that Michael provided swift, professional support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Evan's help was much appreciated! Thanks again!”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re glad Evan’s help was appreciated. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Evan responded swiftly to a potentially malicious mail.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re glad Evan responded swiftly to a potentially malicious mail. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Always very quick to respond to queries and solve any problems.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re glad to hear you appreciate our quick responses and problem-solving. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Thank you so much for your excellent support. I couldn't do without you.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re thrilled to hear you’re so satisfied with our support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Ben was very helpful and knew how to solve my issues.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re glad Ben was very helpful and knew how to solve your issues. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Thanks Josh, Excellent as usual!”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re glad Josh delivered excellent service as usual. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Excellent and efficient service!”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We’re glad Cobweb provided excellent and efficient service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Fast professional service and available by phone for sale & support if required. Staff are always polite, knowledgeable and helpful.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad Cobweb provided fast professional service and was available by phone for sale and support. We’ll pass on your kind words about our staff being polite, knowledgeable and helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Resolved my microphone issue speedily”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad Cobweb resolved your microphone issue speedily. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Great technical knowledge and solved my query on the phone, there and then.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad Cobweb had great technical knowledge and solved your query on the phone there and then. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Very helpful”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad Cobweb was very helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Josh Lake was helpful”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad Josh Lake was helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Very helpfull, profesional approach, fast in resolving the issue.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad the approach was helpful, professional and fast. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Moved over O365 licenses to Cobweb, no issues and a seamless move.”

Helpful Report

(Service Addition) - Posted 6 months ago

Hi there, Thanks for your review! We're glad the migration was seamless and issue-free. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Very good service - very helpful.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad the service was very good and helpful. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Very good efficient service, thank you”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad the service was very good and efficient. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Cobweb technical support is always very swift and the team are very approachable.”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad our technical support is always swift and approachable. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Issue resolved quiickly and efficiently”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thanks for your review! We're glad the issue was resolved quickly and efficiently. If you need anything else, we're here to help. Warm regards, Team Cobweb

Posted 6 months ago

Cobweb is rated 4.8 based on 8,195 reviews