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Cobweb Reviews

4.7 Rating 7,654 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service. Thanks”

Helpful Report

(Support) - Posted 6 months ago

Hi Gary, Thank you for your kind 5-star review! We're thrilled to hear that you received good service from us. Your appreciation means a lot! Warm wishes, Team Cobweb

Posted 5 months ago

“Lack of communication and took to long to order licences was told one price and then the price changed”

Helpful Report

(Support) - Posted 6 months ago

“Explained the solution promptly and clearly which I appreciate as a non-IT person!”

Helpful Report

(Support) - Posted 6 months ago

Hi Tim, Thank you for your fantastic 5-star review! We're so pleased to hear that our explanation was clear and prompt for you. It's great to know we're making things easier for everyone, including those who may not be IT-savvy. Best wishes, Team Cobweb

Posted 6 months ago

“I am quite elderly and not computer fluent. Both Ronny Chambers and Mark Hughs have been very helpful and patient with sorting out problems related to my domain name. Many thanks Peter Agulnik”

Helpful Report

(Support) - Posted 6 months ago

Hi Peter, Thank you for your wonderful 5-star review! We're delighted to hear that Ronny and Mark were so helpful and patient in assisting you with your domain name issues. Your kind words mean a lot to us! Warm regards, Team Cobweb

Posted 6 months ago

“Issue was resolved on first contact.”

Helpful Report

(Support) - Posted 6 months ago

Hi Daniel, Thank you for your wonderful 5-star review! We're so glad to hear that we were able to resolve your issue on the first contact. Your satisfaction means everything to us! Best wishes, Team Cobweb

Posted 6 months ago

“actioned nice and quick”

Helpful Report

(Support) - Posted 6 months ago

Hi Alex, Thank you for your amazing 5-star review! We're thrilled to hear that we were able to action your request quickly. Your satisfaction is our top priority! Warm regards, Team Cobweb

Posted 6 months ago

“I was experiencing access issues with Cobweb Home. Ronny was fantastic, assisting initially by email and then as the issue persisted he set up a remote session and fixed my issue. I appreciate his patience and perseverance!”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thank you for your fantastic 5-star review! We’re thrilled to hear that Ronny provided excellent support to resolve your access issues. Your appreciation of his patience and perseverance is truly valued! Warm regards, Team Cobweb

Posted 6 months ago

“Very quick response thanks”

Helpful Report

(Support) - Posted 6 months ago

Hi, Thank you so much for your fabulous 5-star review! We're delighted to know that you appreciated our quick response. Your feedback is very encouraging for our team! Best wishes, Team Cobweb

Posted 6 months ago

“Logon issue resolved in mins - great as usual - Thanks”

Helpful Report

(Support) - Posted 6 months ago

Hi John, Thank you for your wonderful 5-star review! We’re pleased to know that your logon issue was resolved quickly. Your satisfaction is always our priority! Best wishes, Team Cobweb

Posted 6 months ago

“Morning Matthew - huge thanks for the help yesterday evening resetting my password. Having justbarrived in Rome, I needed to check emails re my my handicapped daughter's situation, house sale, etc. I know I was finding the whole process difficult, but I appreciated your patience and perseverance in geting re-connected. A very valuable service! Ian”

Helpful Report

(Support) - Posted 6 months ago

Hi Ian, Thank you for your kind 5-star review! We're so glad to hear that Matthew was able to assist you with resetting your password and that you felt supported during a challenging time. Your appreciation truly means a lot to us! Warm regards, Team Cobweb

Posted 6 months ago

“Extremely quick support, thank you!”

Helpful Report

(Support) - Posted 6 months ago

Hi Marco, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our support to be extremely quick. Your satisfaction means the world to us! Warm regards, Team Cobweb

Posted 6 months ago

“Thanks Cobweb...great service.”

Helpful Report

(Support) - Posted 6 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're delighted to hear that you had a great experience with our service. Warm regards, Team Cobweb

Posted 6 months ago

“Helpful and patient”

Helpful Report

(Support) - Posted 6 months ago

Hi Laura, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our team helpful and patient. Your feedback is greatly appreciated! Warm regards, Team Cobweb

Posted 6 months ago

“It's apparently not clear to anyone what happened? but has been resolved.”

Helpful Report

(Support) - Posted 6 months ago

Hi Pauline, Thank you for your feedback! We're glad to hear that the issue has been resolved. If you ever need further assistance or have any other questions, please don't hesitate to reach out. Your satisfaction is our priority! Warm regards, Team Cobweb

Posted 6 months ago

“This took a long time but I’m sorted now thanks”

Helpful Report

(Support) - Posted 6 months ago

Hi there, Thank you for your review! We're glad to hear that you're sorted now. If there's anything else we can assist you with or if you have suggestions for us, feel free to reach out. Your feedback is important to us! Warm wishes, Team Cobweb

Posted 6 months ago

“Excellent service at always!”

Helpful Report

(Support) - Posted 6 months ago

Hi Caroline, Thank you so much for your incredible 5-star review! We're so glad to hear that our service consistently meets your expectations. Your support means the world to us! Warm regards, Team Cobweb

Posted 6 months ago

“As always, when I need the support team from Cobweb solutions, they are on point and nothing too small is a problem, their customer care is second to none.”

Helpful Report

(Support) - Posted 6 months ago

Hi Phil, Thank you so much for your amazing 5-star review! We're delighted to hear that our support team consistently meets your expectations. Your kind words about our customer care truly mean a lot to us! Warm regards, Team Cobweb

Posted 6 months ago

“Support Rocks again.”

Helpful Report

(Support) - Posted 6 months ago

Hi Thomas, Thank you so much for your wonderful 5-star review! We're thrilled to hear that our support team rocked it for you. Your feedback is greatly appreciated! Best wishes, Team Cobweb

Posted 6 months ago

“straight to it”

Helpful Report

(Support) - Posted 6 months ago

Hi Struan, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team! Best wishes, Team Cobweb

Posted 6 months ago

“Very speedy resolution”

Helpful Report

(Support) - Posted 6 months ago

Hi James, Thank you for your fantastic 5-star review! We’re thrilled to hear that you experienced a speedy resolution. Best wishes, Team Cobweb

Posted 6 months ago

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Cobweb is rated 4.7 based on 7,654 reviews