Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,277 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

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Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The problem is NOT fixed. (despite your e-mail advising that it has!). COBWEB have forgotten about their customers.”

Helpful Report

(Support) - Posted 9 years ago

Hi Robert, we are very sorry to hear about this. I have passed your message along to our customer support who are investigating this issue and will get back to you ASAP.

Posted 9 years ago

“I'm a small independent business and the whole system was far too complicated. During the setup procedure I had to install multiple bits of software e.g. Office 365, Linc etc. As a Mac user I had to open various bits of software and frankly the whole process was too time consuming and it switched me off from using it. I thought I was signing up to a simple Skype type online platform but it was far more than that. Might be OK for a company with an IT department but for me. No. Needs major simplification for SOHO type customers, if you want to supply them. All deleted and cancelled now. You need a "the basics" online video, all the stuff I looked at was again far too advanced and the support team just kept sending me big PDF files for me to trawl through.”

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(New Customer) - Posted 9 years ago

Thank you so much for taking the time to write Cobweb a review. We are always looking to improve the ways in which we communicate the Cobweb portfolio to smaller business and have taken your recommendation on board! Cobweb

Posted 9 years ago

“We had a problem & contacted you numerous times this was never resolved except for we are looking into it & will come back to you and never did! So we cancelled the service!”

Helpful Report

(Support) - Posted 9 years ago

Thank you so much for taking the time to write Cobweb a review and we appreciate your honest feedback - we're currently looking into your issue and will contact you shortly.

Posted 9 years ago

Cobweb is rated 4.8 based on 8,277 reviews