Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,195 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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“Very responsive, friendly and a pleasure to work with.”

Helpful Report

(Service Addition) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad you found us responsive and friendly. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Excellent respose”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad the service was excellent. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“No issues with the support team although the Altaflow Document Completion seemed to be unnecessarily complicated and not user friendly.”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad there were no issues with the support team. We’re sorry the Altaflow Document Completion seemed unnecessarily complicated. We’ll pass this along to the team to see how we can improve. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Recevedprroptcamd professional help that quickly resolved my issues”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad the professional help quickly resolved your issues. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Excellent service.”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad the service was excellent. We’ll pass your thanks along. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Cibi was very helpful and efficient”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad Cibi was very helpful and efficient. We’ll pass your thanks to Cibi. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Ronny understood what I needed to acheive and resolved the issue quickly and professionally with empathy as well. A few simple tasks but managed well - very grateful”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad Ronny understood what you needed and resolved the issue quickly and professionally with empathy. We’ll pass your thanks to Ronny. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“great service”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad to hear you enjoyed the service. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Basically :-)”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad to hear you liked it. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Excellent support as always - back up and running again.”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad to hear the support was excellent and that you’re back up and running again. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Investigation was thorough and satisfying.”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad to hear the investigation was thorough and satisfying. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 6 months ago

“Fast reply confirming what I thought”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad to hear the quick reply confirmed what you thought. We’ll pass on your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“The finance team have always been quick and efficient at responding to queries.”

Helpful Report

(Support) - Posted 7 months ago

Hi Penny, Thanks for your review! We’re glad to hear the finance team have been quick and efficient at responding to queries. We’ll pass on your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“Steve was fantastic and kept me up to date throughout the whole process!”

Helpful Report

(Service Addition) - Posted 7 months ago

Hi there, Thanks for your review! We’re thrilled to hear Steve was fantastic and kept you up to date throughout the process. We’ll pass on your thanks to Steve. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“Only improvement I would say would be more specific instructions could have been provided to follow”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. We’ll take your note about providing clearer instructions into account. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“Requested reset of passwords. Had an initial problem with a bad ID verification link but all sorted shortly thereafter. Thanks to Evan!”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support and that the password reset issue was sorted quickly. We’ll pass on your thanks to Evan. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“Very helpful and speedy”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“Great support :)”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“Excellent stuff thanks for the help matt”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad you’re happy with the help, and we’ll pass on your thanks to Matt. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

“rONNY SORTED THE PROBLEM IMMEDIATELY”

Helpful Report

(Support) - Posted 7 months ago

Hi there, Thanks for your review! We’re glad Ronny sorted the problem immediately. If you need anything else, we’re here to help. Warm regards, Team Cobweb

Posted 7 months ago

Cobweb is rated 4.8 based on 8,195 reviews