Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.75

4.8 Rating 8,046 Reviews

95 %

of reviewers recommend Cobweb

Company Reviews

Info

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous

Anonymous // 01/01/2019

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English

“Quick accurate response , thanks.”

Helpful Report

(Support) - Posted 6 years ago

Hi Grant That is great to hear, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“After initially struggling to explain to our first point of contact, Kieran took over and dealt with the change very well.”

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(Support) - Posted 6 years ago

Hi Paul Thank you for your review, we are pleased to hear Kieran was able to assist you. Kind Regards Cobweb

Posted 6 years ago

“Dear Cobweb, you support is brilliant. My issue was solved by your tech guy in a calm and very customer friendly manner. Thanks Alex for helping me with a couple of issues that have occured on a Sunday and also Joshua. Great service, your tech team are polite, helpful, efficient and reassuring. Jennifer KISS Driving School.”

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(Support) - Posted 6 years ago

Hi Jennifer Thank you so much for your kind words, we are delighted to hear our support team was able to assist you. Please do let us know if you require anything further. Kind regards Cobweb

Posted 6 years ago

“It was rapid and helpful and in a language I could understand.”

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(Support) - Posted 6 years ago

Hi Celine We are happy to hear you were pleased with the support provided, please do let us know if you require any further assistance. Kind regards Cobweb

Posted 6 years ago

“Prompt action taken.”

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(Support) - Posted 6 years ago

Hi Nicki We are pleased to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

“Very helpful”

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(Support) - Posted 6 years ago

Hi Sue Thank you for your review, have a great day! Kind regards Cobweb

Posted 6 years ago

“Very good”

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(Support) - Posted 6 years ago

Hi Vita Thank you for your feedback. Please do contact us if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“great support”

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(Support) - Posted 6 years ago

Hi Peter We are really pleased to hear that, thank you for your review. Kind regards Cobweb

Posted 6 years ago

“Excellent, as always!”

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(Support) - Posted 6 years ago

Hi Graham We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided. Please let us know if there is anything else we can help you with. Have a great day! Regards, Cobweb

Posted 6 years ago

“I have been extremely impressed with the service I have received so far with Cobweb. Thank you all!”

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(Support) - Posted 6 years ago

Hi Celina Glad to hear this, thank you for reviewing Cobweb. Regards,

Posted 6 years ago

“prompt reply and knowledgeable.”

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(Support) - Posted 6 years ago

Hi Geoff, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else we can help you with then please do contact us. Regards, Cobweb

Posted 6 years ago

“Thorough and helpful”

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(Support) - Posted 6 years ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 6 years ago

“Total confusion from the first communication to the last regarding pricing & options. very unusual as normally the assistance from the technical dept is superb”

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(Service Addition) - Posted 6 years ago

Hi We are sorry to hear your experience did not meet expectation on this occasion. If you would like our Customer Relations team to investigate further please contact them on 0345 223 9000 or via email at customerrelations@cobweb.com Kind regards Cobweb

Posted 6 years ago

“Always quick and reliable. We have been a customer for over 10 years now and have always had great service from these guys!”

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(Support) - Posted 6 years ago

Hi John We are really pleased to hear that, thank you so much for taking the time to leave review. Kind regards Cobweb

Posted 6 years ago

“5 star *****”

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(Support) - Posted 6 years ago

Hi We are happy to hear that, many thanks for your review and five star review. Regards, Cobweb

Posted 6 years ago

“Excellent service by your staff, I am pleased to be supported by Cobweb.”

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(Support) - Posted 6 years ago

Hi James Thank you so much for your kind words, we are delighted to hear you were pleased with the service provided by our support team. Please do let us know if you require any further assistance. Kind regards Cobweb

Posted 6 years ago

“Very speedily dealt with - thankyou”

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(Support) - Posted 6 years ago

Hi Jane We are pleased to hear you were happy with the service from our support team, please do let us know if you need anything else. Kind regards Cobweb

Posted 6 years ago

“James was responsive and resolved the problem in a professional way.”

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(Support) - Posted 6 years ago

Hi Adrian Thank you for your feedback for James. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Regards, Cobweb

Posted 6 years ago

“Quick response and solution thanks Oliver”

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(Support) - Posted 6 years ago

Hi Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided by Oliver. Regards, Cobweb

Posted 6 years ago

“Great service”

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(Support) - Posted 6 years ago

Hi Lamia We are happy to hear our support team was able to assist you. Kind regards Cobweb

Posted 6 years ago

Cobweb is rated 4.8 based on 8,046 reviews