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Clegg Gifford Reviews

4.5 Rating 1,145 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,145 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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You won’t be insured with this company! They are not a reputable insurance company! Beware! Scammers!
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Posted 5 years ago
If you use this company you won’t be legally insured, they arnt a reputable company! Scammers! Beware!
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Posted 5 years ago
BEWARE, Absolutely terrible company, Badly Administered. Let our fleet policy expire for nearly three months, we were driving Uninsured vehicles, No renewal ever sent , no phone call . Said they sent renewal until we ask for a copy and they admitted they Didn’t send one. Very poor communication, Beware.
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Posted 5 years ago
Dealt with effortlessly by the ever efficient Joanne who I have dealt with for many years now. Answers all my questions with no hesitation and competence. Paperwork dispatched on time and all in order with no hiccups. Very pleased with the service from this company.
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Posted 5 years ago
Serena Porter dealt with my request very efficiently and emailed confirmation .First class service.Thankyou.
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Posted 5 years ago
Complete novices, moronic individual employed at this company who are inept along with senior management (because they don't seem to be doing anything about this appalling lack of service). Customer services is non-existence - having tried contacting on numerous occasions they never answer the phone or respond to your enquiry in a timely manner. Sell you incorrect Motor trade Policy and when inform them they still get it wrong! How on earth has this company been allowed to get away operating for so long without any penalties - surely you cant operate this and still get away with it! I will be reporting them to the regulating body next...FCA, etc. Please do your own homework before your approach Clegg Gifford Motor Insurance (aka TRADEX).. You have been warned...Good Luck!
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Posted 5 years ago
Thank Taylor McSweeny very efficent Thank you
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Posted 5 years ago
Joanne Slater is a very polite, friendly and veryprofessional in my dealings with her in renewing my insurance today
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Posted 5 years ago
Recommended by a friend I phoned Clegg Gifford insurance. I spoke to Joanna Slater, she was knowledgeable, friendly, polite and dealt with my queries quickly. I will definitely recommend this company in the future.
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Posted 5 years ago
Never answer the phone Can’t even speak to anyone in renewals about my policy Don’t answer emails What do I do !!!
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Posted 5 years ago
I took scrap insurance out with these people and for no reason(no accidents) doubled my premium to a wobbing £5,000 from £2500 after being with them for a year with no claims & absolutely no reason given why apart from WE MADE A MISTAKE (says it all about this company) this has affected my business massively. THEY HAVE SOME ANSWERING TO DO! I had to go without insurance for nearly 6 months due to lack off funds. I will be taking this matter to court. Companies like this shouldn't get away with their fraudulent dishonest ways ...
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Posted 5 years ago
Good service but bad hold time
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Posted 5 years ago
This company should do be trading- why hasn't the authorities took action already. Absolute con artists- they will take you for every penny you have. Complete lies and they are not sticking to trading standards guidelines.
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Posted 5 years ago
Excellent service again
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Posted 5 years ago
Wendy Bland in the MID department could not have been more helpful , sorted my issues with no problem . It's a pity the call / hold took 17mins before I could speak to her !!!
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Posted 5 years ago
Spoke to Joanne today asked for better quote after getting my renewal, glad to say she came back and knocked money of the renewal premium. Great service many thanks
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Posted 5 years ago
Issue was solved quickly and efficiently. Would recommend Thanks lorna life saver Kamran
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Posted 5 years ago
Very pleased with Gregg and the service he provided. Thank you very much.
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Posted 5 years ago
Having moved to another job,I would like to take this opportunity to thank the team at the Aberdeen office for the years of friendly and professional service I received while a taxi driver.would highly recommend.Nothing was too much trouble.Thanks again and best wishes to all.Mike Ewing
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Posted 5 years ago
Very helpful and resolved the issue very prompt and quickly Pal Dave you was excellent thank you so much. Mohammed khan
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Posted 5 years ago
Clegg Gifford is rated 4.5 based on 1,145 reviews