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Clegg Gifford Reviews

4.5 Rating 1,176 Reviews
87 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,176 reviews
Customer Service
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About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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“Joanne slater was very professional and helpful”
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Posted 6 years ago
“I am a broker and have been dealing with Andrew Baker. I required an urgent quotation due in a matter of days and i received a very comprehensive and swift service from him. I really appreciated the level of service I was provided with and look forward to further dealings with Andrew and Clegg Gifford.”
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Posted 6 years ago
“I spoke to Olivia Goodwin with regards to outstanding documents on my policy, she was very helpful and helped me by resending all the information I was required to send to Clegg Gifford to keep my policy in order. I was already very happy with the quote and now even happier with the customer service as this is a key area that we as customers appreciate more than is mentioned in these times of technology. Thank you so much, Olivia”
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Posted 6 years ago
“I spoke to John Coleman with regards to outstanding documents on my policy, he was very helpful and helped me sort out all the missing information I had missed. I was already very happy with the quote and now even happier with the customer service as this is a key area that we as customers appreciate more than is mentioned in these times of technology. Thank you so much, John.”
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Posted 6 years ago
“Kathleen managed my call today very well.”
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Posted 6 years ago
“Customer Service is generally good, although i have been known to be holding on the automated phone system for a long time.”
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Posted 6 years ago
“Customer service always seemed uninterested. I was with Clegg Gifford for 3 or 4 years, and finally bothered to move to someone else. Saved just over £900 a year, and now have better cover! I'd not recommend CG to anyone”
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Posted 6 years ago
“Competitive policy. Efficient and professional manner. Very easy transaction”
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Posted 6 years ago
“Really switched on service.”
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Posted 6 years ago
“Excellent service. Easy to work with. Many thanks from the team at silver service mot centre”
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Posted 6 years ago
“Great customer service Very efficient, one phonecall everything I had asked for was sent to me via email. I struggled to get onto MID portal helpful step by step guide and everything was correct still had issues on my part as I accessed the incorrect portal. Customer services was great registered me on and all I had to was reset my password. Very helpful staff. Thank you”
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Posted 6 years ago
“Excellent service every time, thanks for all your help. From all at Team D G Autos Doncaster Ltd”
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Posted 6 years ago
“Kathleen who I was talking to for renewing my taxi insurance was ,1st class”
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Posted 6 years ago
“Absolute disgrace of a company I've had range rovers (insurance group 50) and X5's (insurance group 40 to 47) on without any problem at all then I came to insure a Mercedes ML (insurance group 38) and all of a sudden the insurance group is too high. When I took out the policy no-one ever mentioned anything about insurance groups! When I told them about the Range rovers and X5 they replied "well they shouldn't have been on" and also said " If you or any of your drivers are pulled driving the car, you will NOT be insured, but can insure it for an extra £190 for 4 months" they are nothing but money grabbing thieves. AVOID AT ALL COSTS”
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Posted 6 years ago
“I have been with Clegg Gifford almost 40 years and yet again Michael Wakefield like all the staff always go the extra mile to retain a customer. Thankyou”
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Posted 6 years ago
“GREAT SERVICE ,SORTED MY PROBLEM OUT FOR ME.”
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Posted 6 years ago
“good customer service (Katy banks) very helpful”
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Posted 6 years ago
“Had issues in the past with Clegg gifford and getting things sorted along with bad advice however since my last few phone calls with danielle griffiths she has sorted everything out. She went out of her way for me which is appreciated!! Also thanks to david smith for sorting things aswel top guy 👍🏻👍🏻👍🏻”
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Posted 6 years ago
“spent over 1 hour on phone no answer. emailed luke spanton no reply . a joke outfit and been with them many years no more got cheaper insurance.”
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Posted 6 years ago
“Unfortunately I won't using clegg gifford again, as they are overpriced.... But many thanks on yr service.”
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Posted 6 years ago
Clegg Gifford is rated 4.5 based on 1,176 reviews