hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 31,072 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service both to Hampers and DPD for the delivery. Could not ask for more. Merry Christmas and all the best for 2026 for Hampers and DPD.”

Helpful Report

Posted 8 months ago

Dear MRS, Thank you for your fantastic 5-star rating. We’re thrilled to hear you’re pleased with the service to Hampers and DPD, and we appreciate your festive wishes. Wishing you a Merry Christmas and all the best for 2026 as well. Kind regards, Team hampers.com

Posted 8 months ago

“All excellent with Hampers....but the delivery firm said that the gift was delivered at 11.47am....Hampers sent confirmation that the parcel was delivered around 3pm this afternoon....so, fingers crossed, that the hamper has been delivered to the right place. No confirmation from the recipients yet. But Hampers.Com itself - wonderful! Easy to order and pay.”

Helpful Report

Posted 8 months ago

Dear Loraine, Thank you for your rating. We’re glad you’re happy with Hampers.com overall and pleased you found the ordering and payment easy. We’re sorry about the conflicting delivery times from the courier and the lack of recipient confirmation. If you’d like us to investigate the delivery status further or assist with any follow-up, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“It was the perfect gift, and the recipients were so happy, thank you!”

Helpful Report

Posted 8 months ago

Dear Fiona, Thank you for your 5-star rating. We’re thrilled the gift was a hit and the recipients were so happy. If there’s anything else we can do to help, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“I ordered three hampers for family members for Christmas, to be delivered to three addresses. Two were delivered successfully, one was not. The courier said that the hamper had been denied delivery several times, which suggests that they were deliveriing to the wrong address. My daughter received no delivery attempt at her address. The courier returned it to Hampers.com, who after several emails back and forth with me, are trying to charge me an extra £12 to deliver another hamper. I don't see why I should pay for the mistake of the delivery company, so all in all it has been a disappointing experience and I will not be using Hamper.com in the future. I have requested a full refund for the hamper we didn't receive, but as yet don't know if this will be honoured.”

Helpful Report

Posted 8 months ago

Dear Mrs Bointon, Thank you for taking the time to share your experience. I’m really sorry for the frustration this has caused, particularly as this involved a Christmas gift for your daughter. I completely understand how disappointing it is when one order doesn’t arrive, especially when the others did and no delivery attempt was made at the correct address. Please accept my sincere apologies for the experience you’ve had. I can see that you’re already in contact with our Customer Care team, who are reviewing this and working through the next steps with you. This is not the experience we want for our customers, and I understand your concerns around being asked to cover additional costs where the delivery did not go as expected. Thank you for raising this with us, and I’m sorry that this occasion has let you down. Kindest regards, Team hampers.com

Posted 8 months ago

“Perfect in every respect: service, price and delivery! Hampers.com is worth warmly recommending.”

Helpful Report

Posted 8 months ago

Dear Josiane, Thank you for your wonderful 5-star rating. We’re thrilled you’re satisfied with the service, price, and delivery, and that hampers.com is worth warmly recommending. If there’s anything more we can do to enhance your experience, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“Great product and great service”

Helpful Report

Posted 8 months ago

Dear Alasdair, Thank you for your rating. We’re glad you found the product and service to be great. If there’s anything else we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“Fabulous service, quick delivery and great array of sweet and savory goods to suit everyone. 👍”

Helpful Report

Posted 8 months ago

Dear Francesca, Thank you for your rating. We’re glad you found our service fabulous, delivery quick, and the selection of sweets and savories suitable for everyone. If there’s anything else we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“I am very impressed with their customer service. I took advantage of a promotion back in October and ordered 2 hampers. I misunderstood the delivery date option on one of the orders, so I contacted customer service who sorted my query straight away. Unfortunately one of the orders was delayed due to Evri not delivering at all! Again, I contacted customer service, at what is probably their busiest time of year, but they still responded the same day. They arranged for a replacement hamper to be delivered free of charge by DPD instead. This was done on Wednesday 17th December, and it was delivered on Friday 19th. It is such a shame Hampers.com dispatched the order on time and as requested, but were let down by their delivery agent (Evri)”

Helpful Report

Posted 8 months ago

Dear Alli, Thank you so much for taking the time to share such detailed feedback. I’m really pleased to hear our Customer Care team were able to resolve your query quickly and support you again when the delivery issue occurred, especially during such a busy period. It’s great to know the replacement was arranged promptly and delivered successfully, and I appreciate your understanding of where the issue originated. Your kind words about the team’s responsiveness mean a great deal. Thank you for choosing us. Kindest regards, Team hampers.com

Posted 8 months ago

“Good products and professional service.”

Helpful Report

Posted 8 months ago

Dear Jonathan, Thank you for your rating. We’re glad you found the products good and the service professional. If there’s anything we can do to further improve your experience, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“The service was good from ordering to delivery. The recipients of my gifts have responded with positive thank yous.”

Helpful Report

Posted 8 months ago

Dear Ann, Thank you for your rating. We’re glad the service from ordering to delivery was good and that the recipients have sent positive thanks. If there’s anything else we can do to improve your next experience, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“The recipients were delighted with their hampers and they were delivered on time. Great for me as well!”

Helpful Report

Posted 8 months ago

Dear Wendy, Thank you for your rating. We’re glad the recipients were delighted with the hampers and that they were delivered on time. If there’s anything else we can do to make your next experience even better, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“Hampers were OK”

Helpful Report

Posted 8 months ago

Dear Elizabeth, Thank you for your rating. We’re glad you found the hampers OK. If there’s anything we can do to improve your experience, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“Great value and carefully put together!”

Helpful Report

Posted 8 months ago

Dear Frank, Thank you for your kind words. We’re delighted you found the hampers great value and carefully put together. We appreciate your support and hope to serve you again soon. Kind regards, Team hampers.com

Posted 8 months ago

“Arrived promptly, as promised. My uncle and aunt were thrilled xx”

Helpful Report

Posted 8 months ago

Dear Truda, Thank you for your kind rating. We’re delighted the hampers arrived promptly and that your uncle and aunt were thrilled. If there’s anything else we can do to help, please let us know. Kind regards, Team hampers.com

Posted 8 months ago

“This was the second time using Hampers.com and it was excellent service as usual. I realised I had the wrong delivery address on my order but that was rectified in one email. Quick delivery. Super company and would highly recommend.”

Helpful Report

Posted 8 months ago

Dear Louise, Thank you for your wonderful review. We’re thrilled to hear everything went smoothly, even with the delivery address mix-up, and that you were happy with our service and speedy delivery. We appreciate your recommendation and look forward to assisting you with your next order. Kind regards, Team hampers.com

Posted 8 months ago

“This was an easy transaction and everything went according to plan. The recipiants were please. I will use again. Many thaks”

Helpful Report

Posted 8 months ago

Dear Monica, Thank you for your lovely review. We’re delighted to hear the transaction was easy and that the recipients were pleased. We look forward to helping with your next order. Kind regards, Team hampers.com

Posted 8 months ago

“Good service”

Helpful Report

Posted 8 months ago

Dear Mark, Thank you for your kind review. We’re glad you were happy with our service. If you need anything in the future, we’re here to help. Kind regards, Team hampers.com

Posted 8 months ago

“Unfortunately the delivery service being used by Hampers.com didn't deliver my hamper. They would only do so if someone is home and returned hamper after 3 attempts. It is hard to guarantee the person will be there when you are buying these as a gift. Will not be using Hampers.com again.”

Helpful Report

Posted 8 months ago

Dear Philip, I’m really sorry for the disappointment this caused and understand how frustrating it is when a gift can’t be delivered as expected. You’re absolutely right that it isn’t always possible to guarantee someone will be home when sending a hamper, and I appreciate how inconvenient this must have been. We do raise feedback like this with our courier partners, as it’s important their delivery approach works for gift orders. I’m sorry this experience has put you off and that we weren’t able to meet expectations on this occasion. Again, I apologise for the inconvenience this caused. Kind regards, Team hampers.com

Posted 8 months ago

“We ordered the hamper from Australia for my brother in England . The whole process was very efficient.”

Helpful Report

Posted 8 months ago

Dear John, Thank you for your kind review. We’re delighted to hear the process was very efficient and that you were happy with the service. If you need anything in the future, we’re here to help. Kind regards, Team hampers.com

Posted 8 months ago

“My friend was delighted with the hamper. l entered the wrong address and realised immediately! The customer service on the phone was excellent and they corrected my mistake without any hassle. I was really impressed with how quickly they responded and how quickly the hamper was delivered! Will definitely be using again - thank you”

Helpful Report

Posted 8 months ago

Dear Anita, Thank you for your wonderful review. We're thrilled to hear your friend was delighted, and we're glad we could quickly correct the address and ensure a fast delivery. We appreciate your kind words and look forward to assisting you again soon. Kind regards, Team hampers.com

Posted 8 months ago

hampers.com is rated 4.8 based on 31,072 reviews